Windows Security Centre

[Barry Talbot]

I have just installed SP2 for Windows XP Home Edition.
The only question I have relates to the new Windows
Security Centre - there are three main areas listed:
Firewall, Automatic Updates, and Virus Protection. The
Virus Protection button is red, and tells me to "check
status". It also tells me "Norton Antivirus reports that
it is installed but its status in unknown". Manually, I
can see that the status is OK, so how do I get Windows to
see this? Every time I boot the machine up, I get this
warning message.
Would appreciate an answer.
Some feedback on the SP2 install - for a non-technical
person, it was really easy, and I had no problems at all.
Well done, Microsoft!

 

[Carey Frisch [MVP]]

Welcome to the Windows® XP Service Pack 2 (SP2) Information Center!
This page answers the most frequently asked questions about SP2 and your
Norton antivirus and firewall products:
http://www.symantec.com/techsupp/sp2/faq.html

Frequently asked questions about Windows Security Center
http://support.microsoft.com/default.aspx?scid=kb;en-us;883792&Product=windowsxpsp2

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| I have just installed SP2 for Windows XP Home Edition.
| The only question I have relates to the new Windows
| Security Centre - there are three main areas listed:
| Firewall, Automatic Updates, and Virus Protection. The
| Virus Protection button is red, and tells me to "check
| status". It also tells me "Norton Antivirus reports that
| it is installed but its status in unknown". Manually, I
| can see that the status is OK, so how do I get Windows to
| see this? Every time I boot the machine up, I get this
| warning message.
| Would appreciate an answer.
| Some feedback on the SP2 install - for a non-technical
| person, it was really easy, and I had no problems at all.
| Well done, Microsoft!

 

[Joe727]

Info is on the Symantec website:

Document ID:2004080212383739
Last Modified:08/06/2004

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2004080212383739?Open&src=ivr_na_con

Joe

 

[Smee again \(Barry Talbot\)]

Got an answer from what was posted earlier - Live Update
from Symantec should fix it, although this fix may not be
available yet as I have done live update today, and the
problem has not gone away. See
www.symantec.com/techsupp/sp2/faq.html