Windows pic and fax viewer problems

[Guest]

Ok. This is weird and I think it happened after one of my teenagers used my
laptop. (yeah, yeah...I know) As of recently, I can't open ANY pictures
using WP & FV. Even if it's a thumbnail, all it does it lock up and send in
an error report and go to a website which does no good. I can open any other
file...Word, Excel, Pdf files, etc. It will even let me open pictures in
Paint but that's not what I want. Does anyone have any ideas on what this
is??? Any help is GREATLY appreciated!

Thanks!

p.s...I even tried doing a system restore to an earlier date and it didn't
faze it at all.

 

[Guest]

You must always provide a description of the error appear. However, you can
check the informatin on following link. See, if it is useful.

http://msn.pcworld.com/howto/article/0,aid,119993,00.asp

Let us know!

 

[Guest]

To fix the Windows Picture and Fax viewer, you may type this command in
Start/Run dialog:

regsvr32 shimgvw.dll

See if this one solve the problem and please let us know.

 

[Guest]

If nothing works then read the following discussions:

http://castlecops.com/t147024-Will_uninstalling_KB912919_fix_Picture_and_Fax_Viewer.html

Let us know if something was useful.

 

[Guest]

Thanks for the replies! I had tried pasting that from reading some other
postings but it didn't do any good. I even rebooted just to make sure.
(nothing was said about rebooting). So if I don't used MP & FV, what should
I use instead?

Thanks again!

Kip

 

[Guest]

Well, I did the shortcut on the desktop and opened the viewer. Got the
message like it said. When I drag a photo into it, it goes into it's usual
freeze up mode and creates the error..."Run a DLL as an Ap". The rest of it
reads...."Run a DLL as an App has encountered a problem and needs to close.
We are sorry for the inconvenience". If I send the error report, it takes me
to this link...which makes no sense to me.
http://oca.microsoft.com/en/response.aspx?SGD=da7ac75d-319f-458e-8d4f-748e6ca11984&SID=1163

I hate this. lol

Kip

 

[Wesley Vogel]

Visit here...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
Scroll down to
80. Disable or Restore Picture and Fax Viewer
Click on Restore

pictureandfaxrestore.reg is the file that will download.

And try this...

Click Start | Click Run | Paste: regsvr32 shimgvw.dll | Click OK

If that doesn't work, make sure Preview default is set correctly.

When you open an image file in Windows XP the default action is to preview
it using the Windows Picture and Fax Viewer.

HKEY_CLASSES_ROOT\SystemFileAssociations\image\ShellEx\ContextMenuHandlers\
ShellImagePreview
Value Name: (Default)
Value Type: REG_SZ
Value Data: {e84fda7c-1d6a-45f6-b725-cb260c236066}

Also if that doesn't work...
[[Installing a third-party image editor or viewer applications may sometimes
hijack the image file associations. In those cases, this utility allows you
repair the file associations for the following image file types to Windows
XP defaults:

BMP DIB EMF GIF JFIF JPG JPE JPEG PNG TIF TIFF WMF ]]

Repair image file type associations in Windows XP
http://windowsxp.mvps.org/imgassofix.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Thanks for all the information, Wes. Even after all of that, it still
freezes when trying to view something in WP & FV. It will open fine in
paint, though. But here's an example. Let's say I have "My Documents"
folder open and something happens to have a thumbnail on it....even on that,
it will freeze up and colse out the My Documents folder after it sends the
usual error report. I just dont get it.

Also, tried your last recommendation from the post about the "Image Editor"
zip file. When I double click the file on desktop, it asks me to "choose the
image editor application". When I hit "browse", it defaults to lookint in
the Program Files. What do I choose here? What is it looking for me to
choose?

Again...thanks for all your help.

Kip

Visit here...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
Scroll down to
80. Disable or Restore Picture and Fax Viewer
Click on Restore

pictureandfaxrestore.reg is the file that will download.

And try this...

Click Start | Click Run | Paste: regsvr32 shimgvw.dll | Click OK

If that doesn't work, make sure Preview default is set correctly.

When you open an image file in Windows XP the default action is to preview
it using the Windows Picture and Fax Viewer.

HKEY_CLASSES_ROOT\SystemFileAssociations\image\ShellEx\ContextMenuHandlers\
ShellImagePreview
Value Name: (Default)
Value Type: REG_SZ
Value Data: {e84fda7c-1d6a-45f6-b725-cb260c236066}

Also if that doesn't work...
[[Installing a third-party image editor or viewer applications may sometimes
hijack the image file associations. In those cases, this utility allows you
repair the file associations for the following image file types to Windows
XP defaults:

BMP DIB EMF GIF JFIF JPG JPE JPEG PNG TIF TIFF WMF ]]

Repair image file type associations in Windows XP
http://windowsxp.mvps.org/imgassofix.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Thanks for the replies! I had tried pasting that from reading some other
postings but it didn't do any good. I even rebooted just to make sure.
(nothing was said about rebooting). So if I don't used MP & FV, what
should I use instead?

Thanks again!

Kip

 

[Wesley Vogel]

Kip,

It sounds as though your .zip file association may also be messed up.

If you have WinZip or some other 3rd party zip utility do *NOT* do the
following, unless you want to restore the native XP zip utility.

Windows® XP File Association Fixes
Copyright 2003 - Doug Knox
http://www.dougknox.com/xp/file_assoc.htm

Read the instructions. Then get...

ZIP Folder Association Fix (Restores default associations for ZIP Folders -
REG File)

zipfolder_fix.reg restores the native XP zip utility.

zipfldr.dll is what XP uses for .zip files.
----

Sounds like shimgvw.dll (Windows Picture and Fax Viewer) may be messed up.

System File Checker (sfc.exe) replaces screwed up system files.

Load your XP CD in your CD drive.

Start | Run | Type or paste: sfc /scannow | Click OK

If you have XP Home and it asks for your XP Pro CD, see this KB article...

You may be prompted to insert a Windows XP Professional CD when you run the
System File Checker tool in Windows XP Home Edition
http://support.microsoft.com/default.aspx?scid=kb;en-us;897128

Explains a whole bunch about sfc.exe.
scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Thanks for all the information, Wes. Even after all of that, it still
freezes when trying to view something in WP & FV. It will open fine in
paint, though. But here's an example. Let's say I have "My Documents"
folder open and something happens to have a thumbnail on it....even on
that, it will freeze up and colse out the My Documents folder after it
sends the usual error report. I just dont get it.

Also, tried your last recommendation from the post about the "Image
Editor" zip file. When I double click the file on desktop, it asks me to
"choose the image editor application". When I hit "browse", it defaults
to lookint in the Program Files. What do I choose here? What is it
looking for me to choose?

Again...thanks for all your help.

Kip

Visit here...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
Scroll down to
80. Disable or Restore Picture and Fax Viewer
Click on Restore

pictureandfaxrestore.reg is the file that will download.

And try this...

Click Start | Click Run | Paste: regsvr32 shimgvw.dll | Click OK

If that doesn't work, make sure Preview default is set correctly.

When you open an image file in Windows XP the default action is to
preview it using the Windows Picture and Fax Viewer.

HKEY_CLASSES_ROOT\SystemFileAssociations\image\ShellEx\ContextMenuHandlers\
ShellImagePreview
Value Name: (Default)
Value Type: REG_SZ
Value Data: {e84fda7c-1d6a-45f6-b725-cb260c236066}

Also if that doesn't work...
[[Installing a third-party image editor or viewer applications may
sometimes hijack the image file associations. In those cases, this
utility allows you repair the file associations for the following image
file types to Windows XP defaults:

BMP DIB EMF GIF JFIF JPG JPE JPEG PNG TIF TIFF WMF ]]

Repair image file type associations in Windows XP
http://windowsxp.mvps.org/imgassofix.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Thanks for the replies! I had tried pasting that from reading some
other postings but it didn't do any good. I even rebooted just to make
sure. (nothing was said about rebooting). So if I don't used MP & FV,
what should I use instead?

Thanks again!

Kip

:

To fix the Windows Picture and Fax viewer, you may type this command in
Start/Run dialog:

regsvr32 shimgvw.dll

See if this one solve the problem and please let us know.


:

Ok. This is weird and I think it happened after one of my teenagers
used my laptop. (yeah, yeah...I know) As of recently, I can't open
ANY pictures using WP & FV. Even if it's a thumbnail, all it does it
lock up and send in an error report and go to a website which does no
good. I can open any other file...Word, Excel, Pdf files, etc. It
will even let me open pictures in Paint but that's not what I want.
Does anyone have any ideas on what this is??? Any help is GREATLY
appreciated!

Thanks!

p.s...I even tried doing a system restore to an earlier date and it
didn't faze it at all.

 

[Guest]

What about the possibility of a virus? Even when I try to run AdAware SE
Personal, it won't go all the way thru. It gets stuck after doing about 3000
files or so.

Thanks

Kip,

It sounds as though your .zip file association may also be messed up.

If you have WinZip or some other 3rd party zip utility do *NOT* do the
following, unless you want to restore the native XP zip utility.

Windows® XP File Association Fixes
Copyright 2003 - Doug Knox
http://www.dougknox.com/xp/file_assoc.htm

Read the instructions. Then get...

ZIP Folder Association Fix (Restores default associations for ZIP Folders -
REG File)

zipfolder_fix.reg restores the native XP zip utility.

zipfldr.dll is what XP uses for .zip files.
----

Sounds like shimgvw.dll (Windows Picture and Fax Viewer) may be messed up.

System File Checker (sfc.exe) replaces screwed up system files.

Load your XP CD in your CD drive.

Start | Run | Type or paste: sfc /scannow | Click OK

If you have XP Home and it asks for your XP Pro CD, see this KB article...

You may be prompted to insert a Windows XP Professional CD when you run the
System File Checker tool in Windows XP Home Edition
http://support.microsoft.com/default.aspx?scid=kb;en-us;897128

Explains a whole bunch about sfc.exe.
scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Thanks for all the information, Wes. Even after all of that, it still
freezes when trying to view something in WP & FV. It will open fine in
paint, though. But here's an example. Let's say I have "My Documents"
folder open and something happens to have a thumbnail on it....even on
that, it will freeze up and colse out the My Documents folder after it
sends the usual error report. I just dont get it.

Also, tried your last recommendation from the post about the "Image
Editor" zip file. When I double click the file on desktop, it asks me to
"choose the image editor application". When I hit "browse", it defaults
to lookint in the Program Files. What do I choose here? What is it
looking for me to choose?

Again...thanks for all your help.

Kip

Visit here...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
Scroll down to
80. Disable or Restore Picture and Fax Viewer
Click on Restore

pictureandfaxrestore.reg is the file that will download.

And try this...

Click Start | Click Run | Paste: regsvr32 shimgvw.dll | Click OK

If that doesn't work, make sure Preview default is set correctly.

When you open an image file in Windows XP the default action is to
preview it using the Windows Picture and Fax Viewer.

HKEY_CLASSES_ROOT\SystemFileAssociations\image\ShellEx\ContextMenuHandlers\
ShellImagePreview
Value Name: (Default)
Value Type: REG_SZ
Value Data: {e84fda7c-1d6a-45f6-b725-cb260c236066}

Also if that doesn't work...
[[Installing a third-party image editor or viewer applications may
sometimes hijack the image file associations. In those cases, this
utility allows you repair the file associations for the following image
file types to Windows XP defaults:

BMP DIB EMF GIF JFIF JPG JPE JPEG PNG TIF TIFF WMF ]]

Repair image file type associations in Windows XP
http://windowsxp.mvps.org/imgassofix.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Kip <[email protected]> hunted and pecked:
Thanks for the replies! I had tried pasting that from reading some
other postings but it didn't do any good. I even rebooted just to make
sure. (nothing was said about rebooting). So if I don't used MP & FV,
what should I use instead?

Thanks again!

Kip

:

To fix the Windows Picture and Fax viewer, you may type this command in
Start/Run dialog:

regsvr32 shimgvw.dll

See if this one solve the problem and please let us know.


:

Ok. This is weird and I think it happened after one of my teenagers
used my laptop. (yeah, yeah...I know) As of recently, I can't open
ANY pictures using WP & FV. Even if it's a thumbnail, all it does it
lock up and send in an error report and go to a website which does no
good. I can open any other file...Word, Excel, Pdf files, etc. It
will even let me open pictures in Paint but that's not what I want.
Does anyone have any ideas on what this is??? Any help is GREATLY
appreciated!

Thanks!

p.s...I even tried doing a system restore to an earlier date and it
didn't faze it at all.

 

[Guest]

I went thru that the other day as well but this time went in and verified the
folders being present in the Registry...which they are. These 2...

HKEY_CLASSES_ROOT\CLSID\{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178} is there.
HKEY_CLASSES_ROOT\CLSID\{E84FDA7C-1D6A-45F6-B725-CB260C236066} is there.

The one that I didnt see was the rundll32.exe in the "C:\Windows\System32
folder". Should it be?

What about a virus affecting this since I can't seem to run my AdAware SE
Personal program. Would something be blocking it? It's just I can't view
any picture that is in the form of a jpeg, gif, etc...even if it's within an
email and you double click it to view it. The only way I can view something
like that is to save it to desktop and open it with Paint.

Weird. Thanks for your input!

Kip

 

[Wesley Vogel]

Run a DLL as an App, rundll32.exe should be in C:\Windows\System32

If rundll32.exe is missing you'd have big problems.

A backup copy of rundll32.exe should be in C:\WINDOWS\system32\dllcache

If you ran the System File Checker, and rundll32.exe was missing from
C:\Windows\System32, SFC should have replaced it.

If SFC.EXE did anything it will be in the Event Viewer.

Open the Event Viewer...
Start | Run | Type: eventvwr | Click OK |
Click System | Look at any Windows File Protection
entries

Try a simple test for rundll32.

Paste the following line into Start | Run and click OK...

RUNDLL32 SHELL32.DLL,Control_RunDLL TIMEDATE.CPL,@0,1

This should open the Date/time applet at the Time Zone tab.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Wesley Vogel]

I forgot to mention that....
If SFC.EXE did anything it will be in the Event Viewer.

Open the Event Viewer...
Start | Run | Type: eventvwr | Click OK |
Click System | Look at any Windows File Protection
entries

A virus or any type of malware is *always* a possibility. If you ever
suspect that...

Update your antivirus software and run a full system scan.

And consider running your AV in Safe Mode.

Some viruses and other malware like to conceal themselves in areas Windows
protects while using them. Safe mode will prevent those applications
access and therefore unprotect the viruses or other malware.

How to start Windows in Safe Mode Windows XP
http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo

Also consider running Ad-Aware in Safe Mode.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

What about the possibility of a virus? Even when I try to run AdAware SE
Personal, it won't go all the way thru. It gets stuck after doing about
3000 files or so.

Thanks

Kip,

It sounds as though your .zip file association may also be messed up.

If you have WinZip or some other 3rd party zip utility do *NOT* do the
following, unless you want to restore the native XP zip utility.

Windows® XP File Association Fixes
Copyright 2003 - Doug Knox
http://www.dougknox.com/xp/file_assoc.htm

Read the instructions. Then get...

ZIP Folder Association Fix (Restores default associations for ZIP
Folders - REG File)

zipfolder_fix.reg restores the native XP zip utility.

zipfldr.dll is what XP uses for .zip files.
----

Sounds like shimgvw.dll (Windows Picture and Fax Viewer) may be messed
up.

System File Checker (sfc.exe) replaces screwed up system files.

Load your XP CD in your CD drive.

Start | Run | Type or paste: sfc /scannow | Click OK

If you have XP Home and it asks for your XP Pro CD, see this KB
article...

You may be prompted to insert a Windows XP Professional CD when you run
the System File Checker tool in Windows XP Home Edition
http://support.microsoft.com/default.aspx?scid=kb;en-us;897128

Explains a whole bunch about sfc.exe.
scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Thanks for all the information, Wes. Even after all of that, it still
freezes when trying to view something in WP & FV. It will open fine in
paint, though. But here's an example. Let's say I have "My Documents"
folder open and something happens to have a thumbnail on it....even on
that, it will freeze up and colse out the My Documents folder after it
sends the usual error report. I just dont get it.

Also, tried your last recommendation from the post about the "Image
Editor" zip file. When I double click the file on desktop, it asks me
to "choose the image editor application". When I hit "browse", it
defaults to lookint in the Program Files. What do I choose here? What
is it looking for me to choose?

Again...thanks for all your help.

Kip

:

Visit here...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
Scroll down to
80. Disable or Restore Picture and Fax Viewer
Click on Restore

pictureandfaxrestore.reg is the file that will download.

And try this...

Click Start | Click Run | Paste: regsvr32 shimgvw.dll | Click OK

If that doesn't work, make sure Preview default is set correctly.

When you open an image file in Windows XP the default action is to
preview it using the Windows Picture and Fax Viewer.

HKEY_CLASSES_ROOT\SystemFileAssociations\image\ShellEx\ContextMenuHandlers\

ShellImagePreview
Value Name: (Default)
Value Type: REG_SZ
Value Data: {e84fda7c-1d6a-45f6-b725-cb260c236066}

Also if that doesn't work...
[[Installing a third-party image editor or viewer applications may
sometimes hijack the image file associations. In those cases, this
utility allows you repair the file associations for the following image
file types to Windows XP defaults:

BMP DIB EMF GIF JFIF JPG JPE JPEG PNG TIF TIFF WMF ]]

Repair image file type associations in Windows XP
http://windowsxp.mvps.org/imgassofix.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Kip <[email protected]> hunted and pecked:
Thanks for the replies! I had tried pasting that from reading some
other postings but it didn't do any good. I even rebooted just to
make sure. (nothing was said about rebooting). So if I don't used MP
& FV, what should I use instead?

Thanks again!

Kip

:

To fix the Windows Picture and Fax viewer, you may type this command
in

Start/Run dialog:

regsvr32 shimgvw.dll

See if this one solve the problem and please let us know.


:

Ok. This is weird and I think it happened after one of my teenagers
used my laptop. (yeah, yeah...I know) As of recently, I can't
open ANY pictures using WP & FV. Even if it's a thumbnail, all it
does it lock up and send in an error report and go to a website
which does no good. I can open any other file...Word, Excel, Pdf
files, etc. It will even let me open pictures in Paint but that's
not what I want. Does anyone have any ideas on what this is??? Any
help is GREATLY appreciated!

Thanks!

p.s...I even tried doing a system restore to an earlier date and it
didn't faze it at all.

 

[Guest]

Still can't look at any jpg or tiff pictures and here's the NEW error I get
when I try to paste "regsvr32 shimgvw.dll" into the Start-Run area.

RegSvr32
Load library("shimgvw.dll") failed - Error performing inpage operation.

What the heck does that mean? I'm beginning to hate this thing more and more!

THanks

 

[Guest]

I went back and downloaded this again. Does it require a reboot to take
effect? Also, everything in the HKEY_Classes area that you list below is in
there and correct. SO in theory, it should open up a picture in WP&FV, right?

Frustrated....Kip

Visit here...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
Scroll down to
80. Disable or Restore Picture and Fax Viewer
Click on Restore

pictureandfaxrestore.reg is the file that will download.

And try this...

Click Start | Click Run | Paste: regsvr32 shimgvw.dll | Click OK

If that doesn't work, make sure Preview default is set correctly.

When you open an image file in Windows XP the default action is to preview
it using the Windows Picture and Fax Viewer.

HKEY_CLASSES_ROOT\SystemFileAssociations\image\ShellEx\ContextMenuHandlers\
ShellImagePreview
Value Name: (Default)
Value Type: REG_SZ
Value Data: {e84fda7c-1d6a-45f6-b725-cb260c236066}

Also if that doesn't work...
[[Installing a third-party image editor or viewer applications may sometimes
hijack the image file associations. In those cases, this utility allows you
repair the file associations for the following image file types to Windows
XP defaults:

BMP DIB EMF GIF JFIF JPG JPE JPEG PNG TIF TIFF WMF ]]

Repair image file type associations in Windows XP
http://windowsxp.mvps.org/imgassofix.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Thanks for the replies! I had tried pasting that from reading some other
postings but it didn't do any good. I even rebooted just to make sure.
(nothing was said about rebooting). So if I don't used MP & FV, what
should I use instead?

Thanks again!

Kip

 

[stimpo]

I am having the same issue, it started yesterday for me. (or atleast
that is when I noticed it) "LoadLibrary("shimgvw.dll") failed - error
performing inpage operation" when I try the regsvr32 shimgvw.dll
command or when I try to open any image in the quick viewer.

Normally I wouldn't mind this as I have Irfanview and I don't use
previews in explorer but I can't even right click on an image file
without it takeing forever and a day because that is missing. Not only
that, ad-aware and antivirus scanners use it when they scan picture
files, without it functioning they cannot scan your system as they
freeze on the first image.