Windows not recoginizing cd/dvd drives


G

Guest

Windows is not recoginizing my cd\dvd drive. Device Manager says the device
is working properly. When I boot the computer, I get 2 messages that say
[ERROR LOADING C:\windows\cfgmgr51.dll and ERROR LOADING aunps2.dll]. Dell
has told me to reinstll Windows XP, however I can't do this because I have
the program on CD. Recently bought new cd\dvd drive and still have the same
problem after installing new drive. Any help would be greatly appreciated.
Thanks,
Rannyray
 
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G

Guest

Does the error show up before or after your ability to goto bios setup? If it
is after try setting your boot sequence to cd-rom first and try and reboot.
If it's after then I am at a loss.
 

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