Windows not opening

G

Guest

I am not able to open my windows in my laptop ; It shows to try to open in
safe mode ,but that also doesnot open . Screeb show technical information
0x0000006B(0xC000007A , 0x00000008 , 0x00000000)

what to do?
 
M

Malke

shiven said:
I am not able to open my windows in my laptop ; It shows to try to open in
safe mode ,but that also doesnot open . Screeb show technical information
0x0000006B(0xC000007A , 0x00000008 , 0x00000000)

what to do?

Looking up your Stop Error, I get this from MSDN:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/1212.asp

It refers to Win2k and doesn't provide a whole lot of information, but
I'd look at hardware failure. Since you have a laptop, you can't do a
lot of the usual "swap this out for known-working bits", but you can
test the RAM and the hard drive. Also some OEM's like Dell and
Lenovo/IBM provide their own diagnostic utilities. Here are general
hardware troubleshooting steps:

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Since you haven't told us anything about the laptop's age or history,
that's as specific as I can get. Normally with laptops you are pretty
much restricted to contacting the laptop mftr.'s tech support. If the
machine is still under warranty, you definitely want to do that.


Malke
 

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