windows-no disk

G

Guest

Hello
every time my friend starts up his HP pavillion t124a desktop, he gets error
message : windows-no disk exception processing message cooooo13 parameters
75b6bf9c 4 75b6bf9c.
right hand side of taskbar, is the 'safely remove hardware icon " i have
checked thoroughly for any media in machine and nothing.
he is running windows xp home 1gb ram AVG a.v.
he thinks the problem begun when he put in samsung DVD burner.
any help greatly appreciated.
Thankyou.
 
B

Bob I

Try putting a disc in the drive, and check the AVG settings, as it may
be trying to scan the burner.
 
G

Guest

hi bob1
thankyou for your reply
i tried your suggestion ,unfortunately it did not work.
i just noticed along his other drives there is:
compactflash1/11 (f:)
smartmedia(G:)
mmc/sd(H:)
Memory stick (i)
could this be contributing?
 

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