Windows Mail

[BillF]

We've just moved and are getting cable internet service from same provider
(Cogeco), but with new password. I can't get on Windows Mail, but can go to
my Internet provider for email service. This message keeps popping up:
Account: 'pop.cogeco.ca', Server: 'pop.cogeco.ca', Protocol: POP3, Server
Response: '-ERR unknown command', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC18

Any help most appreciated. Windows Mail is more convenient,(if I could get
it!!)
Thanks,

BillF

 

[mac]

We've just moved and are getting cable internet service from same provider
(Cogeco), but with new password. I can't get on Windows Mail, but can go
to
my Internet provider for email service. This message keeps popping up:
Account: 'pop.cogeco.ca', Server: 'pop.cogeco.ca', Protocol: POP3, Server
Response: '-ERR unknown command', Port: 110, Secure(SSL): No, Server
Error:
0x800CCC90, Error Number: 0x800CCC18

Any help most appreciated. Windows Mail is more convenient,(if I could get
it!!)
Thanks,

BillF

Go to the tools menu>accounts>select your account>properties button>server
tab, remove the checkmark from 'log on using password
authentication'>apply>ok.