windows mail with attachments

  • Thread starter Thread starter vivian
  • Start date Start date
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vivian

Hi,

I use a Vista and my Windows mail does not send any email with attachments
like pictures or short movies, pps and others. Small attchments and normal
outgoing emails work fine. I use ZoneAlarm and already disabled the email
function, and dont know what else to do.
 
The message I get is this:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Dança', Account: 'pop.mail.yahoo.com', Server:
'smtp.mail.yahoo.com', Protocol: SMTP, Server Response: '421 Service not
available ; Closing transmission', Port: 465, Secure(SSL): Yes, Server Error:
421, Error Number: 0x800CCC0F

itrid sending mesagsof 2100kb, 1600kb, 5000kb and 8000kb. They all give me
the same message back after a long time trying to sendthe message.

Thanks for your help.
 
Try emailing yourself with a small (100 Kbytes) attachment and see if that
works. If it does, then you can try higher sizes. You may need to break
apart the messages if they are too large (see Tools | Accounts | Mail |
Properties | Advanced to do that), but first see if small attachments such
as images go through.

steve
 
I have tried disabling the anti-virus, and apprently the problem is really
only with large attachments. Thre small ones, such as word or excel documents
go through just fine. Once I try large presentations, they fail. In case I do
separate them as Steve suggests, how will the recipientreceive the message? I
did try separating a 8000kb message in 9 parts, and it fails after sending
the 3rd. I dont know what else to do.

Thanks!
 
I think they get automatically reassembled. If not then the user can select
the parts and then choose Message | Combine and Decode. You can test by
emailing yourself. An 8 megabyte attachment will increase the size of the
message about 30% (over most ISP limits of 10 megabytes), so you might
consider reducing the attachment size, if you can.

You can test by emailing yourself.

steve
 
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