windows mail using comcast

[bill2000]

--
The connection to the server has failed. Subject 'b', Account:
'mail.bostonerotic.com (1)', Server: 'mail.bostonerotic.com', Protocol: SMTP,
Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Why is this happening? I call comcast and they give me the run around even
hang up from live support. Two weeks ago everything was fine then I cant send
mail
I was using SMPT default 25, switched to 26 to see if that helped then was
told to use 587. I am at a total loss.

 

[Gary VanderMolen]

You posted the same issue four days ago under the thread "server errors".
What part of the responses you received did not work?

 

[bill2000]

--
bill

You posted the same issue four days ago under the thread "server errors".
What part of the responses you received did not work?

--
Gary VanderMolen, MS-MVP (Mail)



None, I do not use aol as a server, its a home smtp server bostonerotic.com I use sending mail using comcast internet through windows mail. It was working fine 3 weeks ago. Comcast changed there smpt settings, If I disconnect from Camcast I am able to send mail with the same settings. This is a Comcast issue who will not supply me with the correct answer do to lack of knowledge from there support team. I get a run around or disconnected. It was also suggested I use SMPT 587 which does the same thing, ERROR using SMPT 587. I am simply here looking for anwsers, you people know more than they do with there own internet company,

Thank you, Bill

 

[Gary VanderMolen]

I don't know who told you to try port 587, but chances are that the
mail.bostonerotic.com SMTP server will ONLY work with port 25,
and Comcast will block your use of any port 25 SMTP server other
than their own. To add insult to injury, I'm fairly certain that Comcast
will insist that if you use their SMTP server you MUST use your
@comcast.net email address. Most people don't realize all those
limitations when they sign up for a cable ISP.

The only workable solution I see for you:
Get a free account with Gmail: http://gmail.com
Then, configure that account for POP access:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273
Then, add that account to your Windows Mail:
http://mail.google.com/support/bin/answer.py?answer=86383
That will give you a separate Gmail account (sending and receiving).
You could ignore or disable its receiving capability and just use the send
capability. Gmail's SMTP uses port 465 which is not blocked like port
25 is. Also,Gmail will allow you to change the From address to
something else, like (e-mail address removed), after you register that
address with them:
http://mail.google.com/support/bin/answer.py?hl=en&answer=22370

 

[bill2000]

Do some research my friend, they sent me to 587. I do have a G mail account
and that is fine and works but I use mail king as a bulk mail provider and it
does not support G mail. Like I said before port 25 worked fine before comast
changed there port settings. If I take my laptop elseware and send from
windows mail that is not connected to comcast I have no problem....

 

[Gary VanderMolen]

Most large ISP's now block port 25 to other servers, see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

Many others are dropping support for port 25 altogether (like
Comcast and AT&T).

Sorry, I have no influence with Comcast and their policies. :-(