Windows mail problem?

[Guest]

I have a Gateway GT5432 with windows Vista....We have verizon DSL.......My
problem is I have an MSN account I want to use the account on this....but
when I put my email in it tells me that it does not support MSN or other
older windows account. This is the message I get:

"The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section.

Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net', Protocol:
SMTP, Server Response: '550 5.7.1 Authentication Required', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

Will I have to set a new account and if not what am I doing wrong???? I have
tried everything it has told me to do PLEASE help!!!

 

[Dave]

According to the Verizon help page
http://netservices.verizon.net/portal/link/help/index.jsp?case=c21035

you need to check the box for outgoing authentication

Tools - Accounts - youraccount - Properties - Servers -
[x] My server requires authentication

Windows Mail won't handle http mail, but you might want to check out the
newer Windows Live Mail
http://get.live.com/betas/maildesktop_betas

It will handle Hotmail accounts.

 

[Gary VanderMolen]

Hmmm, the error message says nothing about an MSN account.

To make that error message go away, you will have to enable
authentication like it says:
Tools, Accounts, select the incoming.verizon.net account,
Properties, Servers, click the box for "My server requires authentication".

Gary VanderMolen