Windows Mail just stopped working??!

[Maryjayne]

Be patient- I am not a whiz.

I turned on my laptop Monday morning, went to get my e-mail through Windows
and I got an error AND asked for my password?! I have never used a password
(I don't even know what it is!) and all of a sudden I am now having problems?
Why? I am getting on the internet just fine.

This is what the error is saying:

Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

Now, I have to log onto Comcast to get my e-mail??

Help...........???

Thanks.

 

[Gary VanderMolen]

Are you able to login to your email account via the web?
( http://www.comcast.net/webmail )

If you don't know your password you will have to call Comcast customer service.

 

[Maryjayne]

O-M-G!!!!! I entered my COMCAST password when Windows asked me for my
password, and I can now get mail!!!!!!!! What the heck just happened!?

I guess I can say thanks!

 

[Gary VanderMolen]

You're very welcome.