Windows Mail and aol

[BFAYE]

I am trying, without success, to set up my Windows Mail account. I am a fios
customer with Verizon but use aol as my primary email account. I have
successfully set up the account (miraculously!) to receive mail but CAN NOT
send. I've tried several different configurations based on other posts here.
Can you please give me, idiot proof, step by step directions about how to
complete this frustrating task?

Thank you!

 

[Wayne LongStreet]

I am trying, without success, to set up my Windows Mail account. I am a
fios
customer with Verizon but use aol as my primary email account. I have
successfully set up the account (miraculously!) to receive mail but CAN
NOT
send. I've tried several different configurations based on other posts
here.
Can you please give me, idiot proof, step by step directions about how to
complete this frustrating task?

Thank you!

 

[Gary VanderMolen]

Presumably you get an error message when you try to send? If so,
right-click on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without that complete error message.

 

[blondie]

How did you manage to set up you aol account to receive mail? I can't get
that far.

 

[BFAYE]

Here is the message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: status /
update / appraisal', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Server Response: '556 CLIENT AUTHENTICATION REQUIRED. USE
ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server Error: 556, Error
Number: 0x800CCC78

 

[BFAYE]

Aol is not a POP3 so you have to pick imap from the drop down menu and then
type in imap.aol.com in the receive box. Obviously, I can't help with the
send box.

 

[geog]

I am trying, without success, to set up my Windows Mail account. I am a fios
customer with Verizon but use aol as my primary email account. I have
successfully set up the account (miraculously!) to receive mail but CAN NOT
send. I've tried several different configurations based on other posts here.
Can you please give me, idiot proof, step by step directions about how to
complete this frustrating task?

Thank you!

 

[Gary VanderMolen]

Just follow AOL's instructions:
http://postmaster.aol.com/imap/express.html

Although those instructions were written for Outlook Express, the same
settings work fine in Windows Mail.

 

[Gary VanderMolen]

At least two of your settings are wrong (SMTP port # and SMTP-AUTH).
Use these instructions:
http://postmaster.aol.com/imap/express.html

--
Gary VanderMolen, MS-MVP (Mail)

Here is the message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: status /
update / appraisal', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Server Response: '556 CLIENT AUTHENTICATION REQUIRED. USE
ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server Error: 556, Error
Number: 0x800CCC78

I am trying, without success, to set up my Windows Mail account. I am a fios
customer with Verizon but use aol as my primary email account. I have
successfully set up the account (miraculously!) to receive mail but CAN NOT
send. I've tried several different configurations based on other posts here.
Can you please give me, idiot proof, step by step directions about how to
complete this frustrating task?

Thank you!

 

[BFAYE]

I just reset my outgoing to the address you specified and this is the message
that I got when I tried to send.

The host 'http://postmaster.aol.com/imap/express.html' could not be found.
Please verify that you have entered the server name correctly.
Subject 'Read: status / update / appraisal', Account: 'imap.aol.com',
Server: 'http://postmaster.aol.com/imap/express.html', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

 

[BFAYE]

Whoo-hoo! I just figured it out! You were right, aol required a different
port number. I changed that to the correct one and, miraculously, it is
working!!!!! Thanks again!

At least two of your settings are wrong (SMTP port # and SMTP-AUTH).
Use these instructions:
http://postmaster.aol.com/imap/express.html

--
Gary VanderMolen, MS-MVP (Mail)

Here is the message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: status /
update / appraisal', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Server Response: '556 CLIENT AUTHENTICATION REQUIRED. USE
ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server Error: 556, Error
Number: 0x800CCC78

I am trying, without success, to set up my Windows Mail account. I am a fios
customer with Verizon but use aol as my primary email account. I have
successfully set up the account (miraculously!) to receive mail but CAN NOT
send. I've tried several different configurations based on other posts here.
Can you please give me, idiot proof, step by step directions about how to
complete this frustrating task?

Thank you!

 

[Gary VanderMolen]

Look at my advice again. I didn't tell you to use a web URL as the mail server name!

In your browser (Internet Explorer) go to http://postmaster.aol.com/imap/express.html
and follow the instructions you see there.

 

[Gary VanderMolen]

Glad to have helped.
It really isn't miraculous, just a matter of following the published instructions.

--
Gary VanderMolen, MS-MVP (Mail)

Whoo-hoo! I just figured it out! You were right, aol required a different
port number. I changed that to the correct one and, miraculously, it is
working!!!!! Thanks again!

At least two of your settings are wrong (SMTP port # and SMTP-AUTH).
Use these instructions:
http://postmaster.aol.com/imap/express.html

--
Gary VanderMolen, MS-MVP (Mail)

Here is the message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: status /
update / appraisal', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Server Response: '556 CLIENT AUTHENTICATION REQUIRED. USE
ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server Error: 556, Error
Number: 0x800CCC78

:

I am trying, without success, to set up my Windows Mail account. I am a fios
customer with Verizon but use aol as my primary email account. I have
successfully set up the account (miraculously!) to receive mail but CAN NOT
send. I've tried several different configurations based on other posts here.
Can you please give me, idiot proof, step by step directions about how to
complete this frustrating task?

Thank you!