Windows M.P 11- Vista Ultimate

B

Brendan

WMP 11 has never worked properly for me since I installed it from an
Ultimate upgrade disc.
I notice that in the "add remove" programs list in Control Panel there are
two entries
Windows Media Player 8.68 Mb
Windows Media Form,, 8.68 Mb
I am struggling now with DRM problems. My instinct is to reinstall but I
gather that this is not too easy a task.
Can anybody please point me in a direction please?
 
C

Chad Harris

Brendan--

You failed to say what is important here, and really haven't provided any
info at all on what the problem with WMP is for you. You've said
essentially you're bothered because WMP is not working. We need more than
that. It's like telling the doctor you don't feel well and refusing to
provide any more history. You failed to state how it is not working. What
is WMP doing when you open it, try to rip/play or otherwise use it?

What error message are you getting either on your desktop or at EV. Type
"eventvwr.msc" in run box (lose quotes) and in left pain expand Windows
logs>Application and use the down arrow to look for a WMP error at the time
you experienced it.

Have you added any app that interacts with WMP lately or media like
SatelliteTVforPC 2006 ?

If you try to rienstall it onto Vista you can't. You could on XP with WMP
and prior. You'll get an error that says it's already installed in Vista.

Here's how I see your problem. You say you're unhappy with Vista and it
seems like WMP's not working and I know WMP is very important to you. I
think WMP is just one part of Vista, and if you provide specific information
like the wording of an error message for WMP when you try to open it and
what's happening when you try to use WMP one of us could help you fix it.

If you have other specific Vista problems, list them and we can try to help
with each of those. Once we can fix WMP, I think you'll find a lot to like
in Vista and a lot it does well.

Here's what else I would try not knowing much information about your system
or the precise problem you're having with WMP11.

There are a several specialized WMP KB sites from MSFT but I prefer Chris
Lanier's blog for fixes under WMP on the left:

http://msmvps.com/blogs/chrisl/
___________________________

4 Other very successful options you have:

In case you cannot find/match an error to one of the many fixes that Chris
has, then I'd either use System File Checker (and if that does not help
you), Startup Repair (if you own a Vista DVD), which does not require a no
boot situation to help you fix many Vista components, or try Sytem Restore
from either the Vista DVD's Recovery link or from the F8 menu. Links that
show you how to do this are below.

***SFC as a Remedy***:

SFC or System File Checker is a bit like the spare tire in your car or a
backup battery I suppose. In Vista of course, they have changed it somewhat
and come up with a new name--Redmond stands for name it something different
twice a year and now it's part of WRP or Windows Resource Protection. It
scans protected resources including thousands of files, libraries, critical
folders, and essential registry keys, and it replaces those that are
corrupted with intact ones. It fixes a lot of problems in Windows XP, OE,
Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7.
It protects these things from changes by any source including
administrators, by keeping a spare of most of them.


How to Run SFC:

Type "cmd" into the Search box above the Start Button>and when cmd comes up
at the top of the Start menu>right click cmd and click "run as Admin" and
when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes
and let it run. This may fix things quite a bit. It replaces corrupt files
with intact ones, if you're not familiar with it.

If no help from SFC, you can try a restore point to before this happened or
you try the steps below if you have a Vista DVD:

***Startup Repair from the Vista DVD***

How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
can boot to Vista):

http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content/uploads/2006/12/click-repair-your-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

It will automatically take you to this on your screen:

http://www.vistaclues.com/wp-content/uploads/2006/12/click-repair-your-computer.png

That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winvista/images/repair/staruprepair/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.

You could also try a Repair Install with Vista which is done exactly the
same way as in XP:

***Repair Install Steps*** (can be used for Vista) MVP Doug Knox
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx


***Using the F8 Environment***

***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by starting the PC and tapping F8 once per second when the firmware screen
with the pc manufacturer's name shows a few seconds after restarting***:

The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
options is labled XP by MSFT but they are the same for Vista (they haven't
updated to add Vista to the title as they have with several MSKBs that apply
to both).

Again, pressing F8 repeatedly when you seem the firmware screen may be is a
generic way to launch Windows RE on some OEM Vista computers.

You could also:

Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration


Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

Frequently Asked Questions Regarding System Restore from MSFT:

http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx


System Restore can be run from the Win RE recovery environment from the same
link as Startup Repair, and sometimes it will work from one F8 safe mode
location or from the Win Recovery Environment when it won't work from other
locations.


How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;304449

Good luck,

CH
 
B

Brendan

Chad:
Thanks for your reply.
I am a devotee of Vista and am delighted with it generally. Really my one
issue has been with WMP 11 and I do not condemn it. I know that most users
are very happy with it and I am just unfortunathe that there seem to be a
few bugs in my system- so no baby out with bath-water.
It has been unstable from the start ; hangs and crashes when burning or
ripping media and I just cannot get the library sorted out- it keeps losing
stuff.
My latest problem arose when I installed this program provided by Channel 4
(UK). It provides downloads of archived TV material. I got an error message
when I tried to install "There is a problem with your DRM Files" I followed
the Microsoft solution "Using restricted Files (DRM)" to no avail. I could
go on, Chad, but to cut to the chase I feel that I would be happier with a
reinstalled WMP. I have tried your schedule as well as'Windows Repair ' -
would you recommend a Repair Install?
Catch up on the latest TV,rvice Ais operated by Channel Four Television plus
check out our amazing archive
 
C

Chad Harris

Hi Brendan--

Thanks for the response.

It seems the conflict is with DRM content from Channel 4. There are so many
discussions of DRM and WMP 11 and what MSFT meant when they set things up.

You've probably seen their FAQ:
http://www.microsoft.com/windows/windowsmedia/player/faq/drm.mspx

Repairing DRM in Windows Media Player 11
http://www.windowsfordevices.com/news/NS5700949020.html

August 14th, 2007
Busting the FUD about Vista's DRM
http://blogs.zdnet.com/Bott/?p=284

WMP's DRM: Worse than Ever
http://www.boingboing.net/2006/09/21/windows_media_player.html

Removing copy-protection (DRM) from Windows Media Player 11 Final
http://stream-recorder.com/forum/showthread.php?t=471

Ed Bott's Media Central

Ouch! Bitten by DRM
http://www.edbott.com/mediacenter/a....com/mediacenter/archives/ouch-bitten-by-drm/

Vista Mythbusters #7: How much DRM is too much?
http://blogs.zdnet.com/Bott/?p=154

I don't think any of the repair mechanisms I recommended will hurt you, and
I'd hoped they would repair WMP--a repair install might, but inevitably
unless it's possible to modify your WMP to accomodate the DRM content of
channel 4, I think you're going to have a repeat of the WMP instability with
that DRM content you're having now.

CH
 
G

Guest

That is a file association problem so set it fromm unknown application or the
Windows Media Center to Windows Media Player, do the same for DVR-MS and DVR.
Whatever you do change all associations that are suppose to be for WMP back
to WMP (select all) and save and thats all to do. Other alternative is to
react sooner to problems, don't let the recover file vanish to many days back
to move back to it. It also could be a VB C++ Run Time access problem, like
Quicktime has which must have access or it cannot reinstall. I removed
Quicktime, I learned in Windows XP Quicktime needs "C:\Documents and
Settings" folder, of course VISTA has no such folder. Microsoft should fix
this embedded player problem without having to reinstall VISTA (whatever
bitrate bus it has).
 

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