Hi Mark,
When you say the system "logs off", does it end up at
the Welcome Screen?
Please explain exactly what's happening and if there are
any error messages post them word for word.
--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
Mark Grunwell wrote:
Hi Bert
Thanks for your prompt reply
I have already run Mcafee virus scans (found several
copies of netsky which I deleted - computer seemed ok
for 10 days or so - then problem reappeared), spyware,
adware, trend micro on line scan etc. I have now done a
format rescue and the problem seems worse than ever.
Windows will now not stay on for long enough to try any
of your suggestions - either in normal or safe mode.
Grateful for any suggestions
Regards
Mark
:
Hi Mark,
I would suggest you start by doing a virus scan with up
to date virus software, then scan for and removing any
installed spyware.
If you are in need of virus software, here are a couple
to choose from, for free.
Download the software, and in Update Manager run Update
then do a complete virus scan.
Free Offer: eTrust EZ Armor Security Suite from
Computer Associates
http://www.my-etrust.com/microsoft/index.cfm
Grisoft Freeweb: AVG Free Edition:
http://free.grisoft.com/freeweb.php/doc/1/
Search and destroy Parasites/SpyWare/Malware/Adware:
Ad-aware is a free multi spyware removal utility that
scans
your memory, registry and hard drives for known spyware
components and lets you remove them safely. After
installing Ad-Aware make sure to run the update feature
before scanning.
http://www.lavasoftusa.com/ For large
amounts of installed
spyware and such, it may be necessary to run Ad-Aware
several
times to clear them all.
Here are a couple more removal tools that should also
be run. CWShredder:
http://aumha.org/freeware/freeware.php#cwshred
Spybot:
http://www.safer-networking.org/
SpywareBlaster:
http://www.wilderssecurity.net/spywareblaster.html
SpywareBlaster doesn't scan and clean for spyware - it
prevents it from ever being installed. SpywareBlaster
is a non memory resident utility. It works by setting a
"kill bit"
for the CLSIDs of spyware ActiveX controls, it prevents
the installation of any of them from a webpage.
For more information:
The Parasite Fight:
http://aumha.org/a/parasite.htm
Cleaning a Pest-Infested Computer:
http://rgharper.mvps.org/cleanit.htm
--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
Mark Grunwell wrote:
can anyone advise me why windows sporadically logs
off - sometimes immediately/sometimes after as much
as 3 hours - often opening several copies of
calculator prior to doing so.