windows live messenger

[Guest]

ican not sign in.it says there is an error and failing to initialize. itryed
to uninstall it and install it again and it didn't work.any other
sugestions???

 

[Jonathan Kay [MVP]]

Greetings Visi,

What's the exact error message you're seeing?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

IT says :
msnmsgr.exe - Application Error

'BIG RED BOX' the application failed ro initialize properly
(0Xc0000005).Click on OK to terminate the application.

 

[Jonathan Kay [MVP]]

Greetings,

Are you using a Sony Vaio or some other Sony product (say a Sony MP3 player)?

If so, go to Add or Remove Programs in the Control Panel and remove the SonicStage Mastering
Studio Audio Filter. If that's not there, try uninstalling any other SonicStage branded
software.

After that, restart and try Messenger again.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

Thanks for help - I had the same error and removed Mastering Studio Audio
filter