Windows Installer/TrayApp

G

Guest

When I boot up I get Windows Installer trying to install TrayApp.msi. It asks
for
the file on cd or on computer. I have the file on computer but it gives
error when press ok. Error 1706. No valid source could be found for product
"trayapp". The windows installer can't continue.

I can't reboot, remove, or install programs. The TrayApp box stays on screen.
I can only hard boot and the Windows Installer starts over again.
 
T

Torgeir Bakken \(MVP\)

Milt said:
When I boot up I get Windows Installer trying to install TrayApp.msi.
It asks for the file on cd or on computer. I have the file on
computer but it gives error when press ok. Error 1706. No valid
source could be found for product "trayapp". The windows installer
can't continue.

I can't reboot, remove, or install programs. The TrayApp box stays on
screen. I can only hard boot and the Windows Installer starts over again.
Hi

Most likely it is Windows Installer doing an on-demand installation...

See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc


If you are running Windows XP (or have access to a Windows XP computer,
you can copy MSIZAP.EXE over to your Win2k computer):

If a product code is listed there and this product is not really installed,
MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
the support tools installation package (on your WinXP CD) with some additional
documentation included in suptools.chm (installed by suptools.msi).

It will remove all Windows Installer entries for a product key that you feed
it with.

Note that if MSIZAP.EXE is used incorrectly it can affect other applications
on the machine.

Based on the documentation in
http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp

this is what you should run:

msizap T {product code}

an example:
msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}


Alternatively, for a more user friendly interface to MSIZAP.EXE ,
take a look at this article:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
 
G

Guest

It won't let me install anything cause it boots up "Windows Installer trying
to install TrayApp". it won't let me cancel from this. therfore, it says to
cancel when i try
to run Windows Installer CleanUp Utility
 
T

Torgeir Bakken \(MVP\)

Milt said:
It won't let me install anything cause it boots up "Windows
Installer trying to install TrayApp". it won't let me cancel
from this. therfore, it says to cancel when i try
to run Windows Installer CleanUp Utility
Hi

This may work (if you are not able to install Windows Installer
CleanUp Utility):

Install the "Windows Installer Clean Up" program on another computer,
and copy (using a CD or USB stick) the files in the folder
C:\Program Files\Windows Installer Clean Up\ to your computer.
 
Joined
Sep 26, 2007
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TrayApp

=?Utf-8?B?TWlsdA==?= said:
When I boot up I get Windows Installer trying to install TrayApp.msi. It asks
for
the file on cd or on computer. I have the file on computer but it gives
error when press ok. Error 1706. No valid source could be found for product
"trayapp". The windows installer can't continue.

I can't reboot, remove, or install programs. The TrayApp box stays on screen.
I can only hard boot and the Windows Installer starts over again.

How do I fix it?
 

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