Windows installer Service Could Not Be Accessed

  • Thread starter Thread starter JasonA
  • Start date Start date
J

JasonA

I get the following error:

The Windows Installer Service could not be accessed. You may be running in
safe mode or Windows Installer may not be correctly installed.

I've tried both methods one and two. Yet I still get the same error. Windows
XP Pro is activated.
 
Re-register the Windows Installer per this article:
http://support.microsoft.com/kb/315346/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I get the following error:
|
| The Windows Installer Service could not be accessed. You may be running in
| safe mode or Windows Installer may not be correctly installed.
|
| I've tried both methods one and two. Yet I still get the same error. Windows
| XP Pro is activated.
 
Please read: I've tried both methods one and two. Yet I still get the same
error. Windows
XP Pro is activated.
 
The Windows Installer service could not be accessed" error message
when you try to add or remove a program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I get the following error:
|
| The Windows Installer Service could not be accessed. You may be running in
| safe mode or Windows Installer may not be correctly installed.
|
| I've tried both methods one and two. Yet I still get the same error. Windows
| XP Pro is activated.
 
Well, did you follow the recommended troubleshooting
procedures outlined in the articles?

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| It looks like the same page (same KB number) as the one you sent before.
 
JasonA said:
I get the following error:

The Windows Installer Service could not be accessed. You may be running in
safe mode or Windows Installer may not be correctly installed.

I've tried both methods one and two. Yet I still get the same error. Windows
XP Pro is activated.
Click to expand...

Methods one or two of what? In any event in case you haven't seen these:

"The Windows Installer Service Could Not Be Accessed" error message when
you install a program in Windows XP
http://support.microsoft.com/kb/315353/en-us

How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/kb/555175/en-us
 
JasonA said:
YEs and http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315353
(this one has the exact error message). Looks like I'll have to re-install
XP for the 5th time this year!
Click to expand...

<snip>

If you've had to reinstall 5 times there's something out of whack either
with your hardware or the type of programs being installed. Consider
getting a drive imaging program. Take regular images of the system when
it's stable, and as you go along installing things. Then if problems
can occur you can restore a previous known working image and work on
what caused that latest problem to occur.
 
This helped - checked that the Windows Installer was not disabled - it
wasn't. However I did click start. Then the software installed OK.
 
Can someone explain to me why XP is so problematic? For something that
was supposed to be such an advance, it seems to me to be ticklish,
erratic and yet does not allow much control to the user.
The big plus was supposed to be being able to return your system to a
time when it worked well. (I don't think mine ever worked well) and
yet when I have done so it has occasionally brought me back to day one
and asked me to register my computer.
Some days I just long for DOS.
 
DOS is better than any Windows system if you don't need multi tasking.
However, XP (NT 5.1) and 2000 (NT 5) are a lot better than any other Windows
'OS/GUI interface'. Up until this year I had very little trouble with XP.
 
ROFLMAO
I too started with computers in the "days of DOS 6.0".
I can tell you that Windows XP has never "crashed" on me UNLESS it was my
own doing.
Of course running an imaging program helps a lot!

Dave
 
Jason, I had the same errors, and was only able to resolve it by removing
the programs my firewall (zonealarm pro in my case) controlled. after doing
that, the errors disappeared and I was able to install or uninstall software
again. I had tried everything suggested to me in this newsgroup first too.
Of course after doing that, zonealarm had to relearn all the programs as I
ran them, but no big deal compared to the frustration I went through in
figuring this out.

Bob
 
Judith said:
Can someone explain to me why XP is so problematic? For something
that was supposed to be such an advance, it seems to me to be
ticklish, erratic and yet does not allow much control to the user.
The big plus was supposed to be being able to return your system to a
time when it worked well. (I don't think mine ever worked well) and
yet when I have done so it has occasionally brought me back to day one
and asked me to register my computer.
Some days I just long for DOS.
Click to expand...


Your experience is exactly the opposite of mine and most others I know. XP
has been far and away the best, easiest-to-use and most stable and
problem-free version of Windows I've used, and since WIndows 3.0 days, I've
used them all except for NT and Windows Me.

However, if you have the opposite experience, be aware that there has been
an enormous increase in malware (viruses, worms, adware, spyware, etc.) in
recent years, and I wouldn't be surpised to find out that you were
experiencing one or more problems of this type. Are you running SP2? What
firewall, anti-virus, and anti-spyware applications are you running and do
you keep them up to date?
 
JasonA said:
This helped - checked that the Windows Installer was not disabled - it
wasn't. However I did click start. Then the software installed OK.
Click to expand...

Great, glad you got it resolved.
 
Judith said:
Can someone explain to me why XP is so problematic? For something that
was supposed to be such an advance, it seems to me to be ticklish,
erratic and yet does not allow much control to the user.
The big plus was supposed to be being able to return your system to a
time when it worked well. (I don't think mine ever worked well) and
yet when I have done so it has occasionally brought me back to day one
and asked me to register my computer.
Some days I just long for DOS.
Click to expand...

Judith, XP is a stable OS. If you are having problems - you stated "I
don't think it every worked well" - then there is something wrong with
the hardware it's installed on or something messed up with the
installation and/or mix of programs you've installed.
 
Judith, XP is a stable OS. If you are having problems - you stated "I
don't think it every worked well" - then there is something wrong with
the hardware it's installed on or something messed up with the
installation and/or mix of programs you've installed.

The computer is one month old. It came without a modem and with the OS
in Italian. I had a brand new copy of Windows XP in English, and
couldn't alter the language on the computer, so I attempted to install
my English XP to replace the Italian one. That's probably the major
thing, because it installed it on the data disk and did not replace the
Italian XP. I would have worked with it from the data disk, but it
wouldn't accept the monitor, which is made only for the EU market XP
does not allow you to remove XP, not even an extra one. It crashed a
lot.
Then I bought and installed an external modem, the ONLY 56K one
available in my city . XP doesn't like it either. The modem
manufacturer rejects emails "for policy reasons."
I am slowly learning Italian computer terms, but there's nothing
intuitive about it. It also makes it very hard to ask questions,
because what would you answer if I asked a question about ripristino?
So, I have 2 XP versions, a modem XP hates and all in my second
language and at least 3-7 error reports to MS every day. Most have to
do with the modem, but recently also the video driver. Add to that an
ISP that drops the connection as many as 4 times during one download...
Also, many of the support sites are now a joke, and anyway once I enter
my country provide only an Italian page, which means more difficulty
yet. This is not an easy situation and I find XP difficult and touchy.
 

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