Windows Installer & MS BAckup

[Guest]

1. Windows Installer attempts to install PhotoGallery every time any user
logs in.
I do not have photogallery. It asks for media and I have to cancel the
installation several times before I can do any other work. I presume I have
to remove something but do not know what or where.

2. MS Backup does not recognize my DVD drive as a backup device. The device
is working properly and I have backed up the system wit ROXIO. How can I get
MSbackup to recognize this device

I have a new Emachines computer with windowsXP home and all updates installed.

 

[Carey Frisch [MVP]]

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Windows Backup Does Not Back Up to CD-R, CD-RW, or DVD-R Devices
http://support.microsoft.com/default.aspx?scid=kb;en-us;315255&Product=winxp

HOW TO: Use Backup to Back Up Files and Folders on Your Computer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308422&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| 1. Windows Installer attempts to install PhotoGallery every time any user
| logs in.
| I do not have photogallery. It asks for media and I have to cancel the
| installation several times before I can do any other work. I presume I have
| to remove something but do not know what or where.
|
| 2. MS Backup does not recognize my DVD drive as a backup device. The device
| is working properly and I have backed up the system wit ROXIO. How can I get
| MSbackup to recognize this device
|
| I have a new Emachines computer with windowsXP home and all updates installed.
| --
| John

 

[Gerry Cornell]

John

Please check Event Viewer for Warning / Error Report in the System and
Application over the last 2 days and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Enkidu]

1. Windows Installer attempts to install PhotoGallery every time any user
logs in.
I do not have photogallery. It asks for media and I have to cancel the
installation several times before I can do any other work. I presume I have
to remove something but do not know what or where.

2. MS Backup does not recognize my DVD drive as a backup device. The device
is working properly and I have backed up the system wit ROXIO. How can I get
MSbackup to recognize this device

I have a new Emachines computer with windowsXP home and all updates installed.

MS Backup will not backup directly to a DVD. Roxio will.

Cheers,

Cliff