Windows Installer Does Not Run

[Guest]

In attempting to install programs, I receive an error message stating "Unable
to install program. Windows Installer either missing, in safe mode, or
corrupted." When I look in Services for the Installer progran, it is listed
as Manual and is not started. This happens regardless of the program I am
attempting to install or modify (update).

 

[Ramesh, MS-MVP]

Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
Windows Installer, and then click Start. Also, set the service "Startup
Type" to Manual.

Windows Installer 3.1 v2 (3.1.4000.2435) is available:
http://support.microsoft.com/?kbid=893803

Download details: Windows Installer 3.1 Redistributable:
http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

"The Windows Installer Service Could Not Be Accessed" error message when you
install a program in Windows XP:
http://support.microsoft.com/?kbid=315353
http://support.microsoft.com/?kbid=314810
http://support.microsoft.com/?kbid=315346
http://support.microsoft.com/?kbid=324516


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


In attempting to install programs, I receive an error message stating
"Unable
to install program. Windows Installer either missing, in safe mode, or
corrupted." When I look in Services for the Installer progran, it is listed
as Manual and is not started. This happens regardless of the program I am
attempting to install or modify (update).

 

[Guest]

I have performed all of the steps you outlined, but when the system reboots,
the Installer again shows as manual and does not start.

I've re-registered the msiexec.exe program, and have renamed and reinstalled
Windows Installer 3.1. Both repair attempts do not work.

Thanks.

Ed

 

[Ramesh, MS-MVP]

Ed,

What happens when you start the service (clicking the Start button in
Services.msc applet). Any error messages?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have performed all of the steps you outlined, but when the system reboots,
the Installer again shows as manual and does not start.

I've re-registered the msiexec.exe program, and have renamed and reinstalled
Windows Installer 3.1. Both repair attempts do not work.

Thanks.

Ed

 

[Guest]

I receive no error messages when I start the service. Is it tied ti the
Backgroiund Intelligent Transfer Service? That one does not start, and says
"File cannot be found" when attempting to start it, and "Win32 access denied"
when looking at the dependencies.

Thank you for your help.

Ed

Ed,

What happens when you start the service (clicking the Start button in
Services.msc applet). Any error messages?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have performed all of the steps you outlined, but when the system reboots,
the Installer again shows as manual and does not start.

I've re-registered the msiexec.exe program, and have renamed and reinstalled
Windows Installer 3.1. Both repair attempts do not work.

Thanks.

Ed

Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
Windows Installer, and then click Start. Also, set the service "Startup
Type" to Manual.

Windows Installer 3.1 v2 (3.1.4000.2435) is available:
http://support.microsoft.com/?kbid=893803

Download details: Windows Installer 3.1 Redistributable:
http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

"The Windows Installer Service Could Not Be Accessed" error message when
you
install a program in Windows XP:
http://support.microsoft.com/?kbid=315353
http://support.microsoft.com/?kbid=314810
http://support.microsoft.com/?kbid=315346
http://support.microsoft.com/?kbid=324516


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


In attempting to install programs, I receive an error message stating
"Unable
to install program. Windows Installer either missing, in safe mode, or
corrupted." When I look in Services for the Installer progran, it is
listed
as Manual and is not started. This happens regardless of the program I am
attempting to install or modify (update).

 

[Ramesh, MS-MVP]

Not sure if both are related. Try this command from Start, Run:

cmd /k net start msiserver

For the BITS problem, see:
http://support.microsoft.com/?kbid=910337

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I receive no error messages when I start the service. Is it tied ti the
Backgroiund Intelligent Transfer Service? That one does not start, and says
"File cannot be found" when attempting to start it, and "Win32 access
denied"
when looking at the dependencies.

Thank you for your help.

Ed

 

[Guest]

In the Command window, I receive notification that the Windows Installer
service started successfully. However, I receive the same error message as
before when I attempt to install a program.

I'll try the information on BITS next.

Ed

 

[Guest]

In attempting to install programs, I receive an error message stating "Unable
to install program. Windows Installer either missing, in safe mode, or
corrupted." When I look in Services for the Installer progran, it is listed
as Manual and is not started. This happens regardless of the program I am
attempting to install or modify (update).

 

[Thota Umesh]

First check if ur installer is not disabled type services.msc in ur start >
run if its disabled set to automatic and start the service. that should fix
the problem and if windows installer is corrupt u can download and install
the installer here: windows installer 3.1 v2:
http://download.microsoft.com/downl...af996f46/WindowsInstaller-KB893803-v2-x86.exe

Hope this helps...,
Umesh Thota.
www.windowsworkshop.com

 

[Thota Umesh]

Also read this: Windows Installer CleanUp Utility
http://support.microsoft.com/?scid=kb;en-us;290301

 

[Guest]

Thank you, but I have tries all of the suggestions you have made, and am
still unable to get Installer to work properly. If you have any other
suggestions, I would be happy to try them!

Edward C. Bender