Windows Installer 3.1 KB893803

[Guest]

I'm running Windows XP with SP3. Everytime I boot up the computer Windows
Installer attempts to load PhotoGallery. I don't have FrontPage installed.
My printer is an HP PhotoSmart 2610xi all-in-one. I thought it might be a
problem with the printer install but after working with HP tech support for a
day, they say there's nothing they can do. Suggestions?

 

[Detlev Dreyer]

I'm running Windows XP with SP3.

There is no official SP3 for WinXP.

 

[Guest]

Sorry for the typo - I'm running XP with SP2 not SP3

 

[Daave]

I'm running Windows XP with SP3. Everytime I boot up the computer
Windows Installer attempts to load PhotoGallery. I don't have
FrontPage installed. My printer is an HP PhotoSmart 2610xi
all-in-one. I thought it might be a problem with the printer install
but after working with HP tech support for a day, they say there's
nothing they can do. Suggestions?

Have a look at:

http://www.lavasoftsupport.com/index.php?showtopic=1596

PhotoGallery *is* part of HP, so the tech person you worked with
*should* have been able to help you. Another thing to try is to
uninstall and reinstall your printer and its drivers/software.

Also, what is the relevance of your Subject line?

 

[Detlev Dreyer]

Sorry for the typo - I'm running XP with SP2 not SP3

See if this tool helps (use it carefully):
"Description of the Windows Installer CleanUp Utility"
http://support.microsoft.com/kb/290301/en-us