Windows Explorer Won't Expand Drives after 4/11/06 XP Critical Upd

[Guest]

After the 4/11/06 XP Critical Updates installed, on restart, Explorer (not
MSIE) no longer shows the drives w/ a "+" nor allows me to expand and view
folder/files. Forced to use MyComputer then only by clicking a main folder
and subs can I navigate. Trying to close Explorer, it locks up; sending a
report, it says MSN Messenger is running slow or turned off (it isn't); goes
on to say check spy, virus, etc - system is ultra clean (XP Pro).

Anybody hit this quirk? If so, any insight is greatly appreciated!

 

[Carey Frisch [MVP]]

I would suggest the following:

1. Uninstall the KB908531 update and reboot your PC.
2. Perform a Disk Cleanup.
3. Perform a Checkdisk (error-checking).
4. Download and install the update manually, then reboot.

Security Update for Windows XP (KB908531)
http://www.microsoft.com/downloads/...1B-AA24-48E5-8D5B-EA56341DB936&displaylang=en

Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310312&Product=winxp

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| After the 4/11/06 XP Critical Updates installed, on restart, Explorer (not
| MSIE) no longer shows the drives w/ a "+" nor allows me to expand and view
| folder/files. Forced to use MyComputer then only by clicking a main folder
| and subs can I navigate. Trying to close Explorer, it locks up; sending a
| report, it says MSN Messenger is running slow or turned off (it isn't); goes
| on to say check spy, virus, etc - system is ultra clean (XP Pro).
|
| Anybody hit this quirk? If so, any insight is greatly appreciated!

 

[Guest]

Carey, thanks for this helpful insight. Uninstallalling KB908531 by itself
returned operation to normal. Ran Disk CleanUp and Checkdisk; manually
installed the update. On reboot, the problem was back. Uninstall this
update moduale, restart and all works again. For now, I'll run without it.
I'm wondering if drive size & type play into this? This machine has four(4)
500GB SATA HDs. It is great to have Explorer back as you may imagine w/ 2TB
to manage!
Suzanne