Windows Explorer Quits Suddenly

[Rick413]

After Windows Explorer has been open for a while (10 plus
minutes), it closes suddenly and the desktop and task bar
disappear. All running programs and desktop background
reamin. After 10-20 seconds, the desktop and task bar
reappear. At that point, Windows Explorer can be
reopened but will suddenly close again after a time.

Any Ideas???

Thanks

 

[Gerry Cornell]

Any relevant Error Reports in Event Viewer?


Make an exact note of the precise text of any error message. Minor discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools, Event Viewer.
When researching the meaning of the error, information regarding Event ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Part of the Description of the error will include a link, which you should double click
for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click on the
error you want to copy. In the window, which appears is a button resembling two
pages. Double click the button and close Event Viewer. Now start your message
(email) and do a paste into the body of the message. This will paste the info from the
Event Viewer Error Report complete with links into the message. Make sure this is
the first paste after exiting from Event Viewer.

Links giving some information about specific Error Reports are:

http://www.microsoft.com/windowsxp/pro/support/ee.asp

http://www.eventid.net/search.asp

These links, however, do not contain information about each and every Error Report.

In Event Viewer there is no facility to print Error Reports. A workaround is copy and
paste the Error Report into an email, send it to yourself and print off the copy in your
Inbox or your Sent Items folder.

--

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

bad driver somewhere or get rid of junk in your system

 

[Malke]

bad driver somewhere or get rid of junk in your system

The original post doesn't provide enough information, nor does the
laconic answer. There are many reasons why the OP's computer could be
having this failure. It would be helpful to look in the Event Viewer
(from the Administrative Tools applet in Control Panel) for clues. That
will help narrow down whether it is a software problem (as in "some
program or process running in the background is crashing) or hardware
problem (as in "computer overheats"). Here are generic troubleshooting
steps:

A. For software issues - 1) scan with current antivirus ("current" means
a version not earlier than 2002 but using updated virus definitions);
2) remove spyware with Spybot Search & Destroy
(www.safer-networking.org) and Ad-aware (www.lavasoftusa.com). These
programs are free, so use them both since they complement each other.
You may also want to run the latest CWShredder from
http://www.spywareinfo.com/~merijn/index.html. Always read the
instructions before running a spyware removal tool. Be sure to update
these programs before running, and it is a good idea to do virus
spyware scans in Safe Mode; 3) delete temporary and Temporary Internet
Files; 4) stop unnecessary services/programs from starting with Windows
- see www.blackviper.com for services info and www.pacs-portal.co.uk
startup_index.htm for programs info - 5) look in Event Viewer for
clues; 6) make sure you've visited Windows Update and applied all
security patches; 7) run a firewall.

B. For hardware issues - 1) open the computer and run it open, cleaning
out all dust bunnies and observing all fans (overheating will cause
system freezing); 2) test the RAM - I like Memtest86 from
www.memtest86.com - let the test run for an extended (like overnight)
period of time - unless errors are seen immediately; 3) test the hard
drive with a diagnostic utility from the mftr.; 4) the power supply may
be going bad or be inadequate for the devices you have in the system;
5) test the motherboard with something like TuffTest from
www.tufftest.com. Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a good local computer repair shop (not a CompUSA or Best Buy
type of store).

Malke

 

[Peter Hutchison]

After Windows Explorer has been open for a while (10 plus
minutes), it closes suddenly and the desktop and task bar
disappear. All running programs and desktop background
reamin. After 10-20 seconds, the desktop and task bar
reappear. At that point, Windows Explorer can be
reopened but will suddenly close again after a time.

Any Ideas???

Thanks

Spy or Ad ware can cause Explorer/IE problems like this.
Download an an anti spyware program such as Adaware from
http://www.lavasoftusa.com

Peter Hutchison