Windows Explorer Keeps Crashing

[Tommy]

Hi.

My Windows Explorer keeps crashing regulary for about a week.
I tried to install these 2 patches but it says they are not for my system.

An update is available that improves the performance
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938979
http://support.microsoft.com/?kbid=938194

I'm running Vista Home Premium on an Acer Aspire 5920.
I think it started when I tried to install a popup blocker (CleanMyPC Popup
Blocker) because I wanted to get rid of the Google Toolbar but then it was IE
crashing and not Windows Explorer and after uninstall IE was fine again.
But now out of the blue Windows Explorer is crashuing all the time and
nothing shows in the Event Viewer.
Any help would be greatly appreciated.

Thanks in advance,

Tommy

 

[Saucy]

Hi.

My Windows Explorer keeps crashing regulary for about a week.
I tried to install these 2 patches but it says they are not for my system.

An update is available that improves the performance
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938979
http://support.microsoft.com/?kbid=938194

I'm running Vista Home Premium on an Acer Aspire 5920.
I think it started when I tried to install a popup blocker (CleanMyPC
Popup
Blocker) because I wanted to get rid of the Google Toolbar but then it was
IE
crashing and not Windows Explorer and after uninstall IE was fine again.
But now out of the blue Windows Explorer is crashuing all the time and
nothing shows in the Event Viewer.
Any help would be greatly appreciated.

Thanks in advance,

Tommy

I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
came with a whole sh*tload of other stuff. Third party stuff that got all
into the workings of Windows. So I went to the Acer website, downloaded the
drivers needed and appropriate for a Vista installation then installed a
generic copy of Windows Vista instead of the Acer recovery copy. 'Much
happier.

Saucy

 

[Bill]

I am having the same problem. I have a brand new HP desktop. When I try to
open more than one window, or try to copy a file from one folder to another,
Windows Explorer stops working, closes, and I loose what I was doing. This is
extremely irritating. ANY IDEAS???

 

[Cal Bear '66]

Any clues in Control Panel (Classic view) > Problem Reports and Solutions?

Right click on the problem and select "View problem details" then use the "Copy
to clipboard" link in the lower left corner of the window and paste in a reply
to this thread.


I Bleed Blue and Gold
GO BEARS!

 

[Tommy]

.......Here the problem report.
Hope that helps to you figure it out.
I can't see anything in that report that's points me into the right
direction to get to the grounds of this problem.
Having Vista SP 1 installed by now but still the same mess as before.......

Product
Windows Explorer

Problem
Stopped responding and was closed

Date
25-Dec-07 01:25

Status
Report Sent

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.0.6001.17052
Application Timestamp: 474fe367
Hang Signature: efad
Hang Type: 16897
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
Additional Hang Signature 2: c47f
Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
Additional Hang Signature 4: e4a3
Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
Additional Hang Signature 6: f0da
Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce

Extra information about the problem
Bucket ID: 130603463

 

[zachd [MSFT]]

Is fm.dll on your system? What are the file properties for that file?

 

[Tommy]

........thanks for your reply.
The file belongs to my mobile phone software.

C:\Program Files\Sony Ericsson\Mobile2\File Manager

File description: Explorer browser application for mobile devices
File version: 1.1.6.164
Product name: FM
Product version: 1.1.6.164
Copyright (c) Popwire AB - All rights reserved

Can I fix this or do I need to get rid of this software?

Thanks again.......Tommy.......

 

[zachd [MSFT]]

I don't know much about that software. Where did you get it from? I think
they have version 2.6.6.0 out, but that doesn't necessarily correlate to the
file version number. If the updated(?) version doesn't help, you would
either want to contact the provider (Sony Ericsson) about fixing this, or
remove it. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Tommy]

........the software is from Sony Ericsson.

Sony Ericsson PC Suite 2.10.46 whick is the latest version of it, so there
is no update available yet.

I uninstalled it and it there was no crash yet and I think that fixed it.
Still I do need the mobile phone software sometimes and don't know yet what
to do about it.
By the way. how you figured it out that it was fm.dll ???
How you got this out of the error report?

Thanks again very much, I really do appreciate it.......Tommy.......

 

[Dave]

I tried to load that software, but it's crap, and I gave up.
I loaded the old 2.6.6 version on my old XP computer to do what few
transfers I want.

 

[Tommy]

........what 2.6.6.0 version are you talking about?
Are you talking about the fm.dll file?

The software version is:

Sony Ericsson PC Suite 2.10.46

If there is a updated fm.dll file available please point me to it so I can
try it out.......

 

[Tommy]

........thanks for clearing this up.
Anyway, I've got rid of the whole programm and I'm using just the chip to
transfer music.
I've got a build in card reader in my laptop in the transfer is much faster
this way as well and Bluetooth is working fine also without the software.
Thanks again.......Tommy.......

 

[Pete]

Hi, I am trying to get the Fingerprint Reader to work, but no luck!
There are quite a few people with exactly the same problem.
When I start the "Fingerprint registration wizard', I get the following
message:
"Error Invalid class string. Suspect installation problem." I have
un-installed, re-installed at least 10times. no luck.
I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: VISTA
Compatible).Mouse works just fine. I googled for an answer, I found the same
problem that others also have, but nobody had an answer. I installed also
under Windows XP, there it works perfectly with the same installation
software.
Checked at the MS-knowledge base, fix recommendations are almost 2 years
old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
ports, ran it as Windows XP
compatible, tried really everything, I am really at a loss. Hopefully
someone out there has/had the same problem and got it working? After 2 days
of trying I'm really getting..., well you know what I mean!
Thanks for helping!
Peter F.

 

[Pete]

Hi, I am trying to get the Fingerprint Reader to work, but no luck!
There are quite a few people with exactly the same problem.
When I start the "Fingerprint registration wizard', I get the following
message:
"Error Invalid class string. Suspect installation problem." I have
un-installed, re-installed at least 10times. no luck.
I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
VISTA
Compatible).Mouse works just fine. I googled for an answer, I found the
same
problem that others also have, but nobody had an answer. I installed also
under Windows XP, there it works perfectly with the same installation
software.
Checked at the MS-knowledge base, fix recommendations are almost 2 years
old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
ports, ran it as Windows XP
compatible, tried really everything, I am really at a loss. Hopefully
someone out there has/had the same problem and got it working? After 2
days
of trying I'm really getting..., well you know what I mean!
Thanks for helping!
Peter F.

 

[Dion]

hi tommy...i had the same problem with that same program and its the program
its self,ive talked to other people with the same problem and thay say the
same thing....its a bad program that crashes vista and its usaly when you
open up file manager..how ever the disk to phone and other programs works
fine just dont install file manger.