Windows Explorer has encountered a problem....

[Guest]

"Windows Explorer has encountered a problem and needs to close.
Windows Explorer keeps crashing on me. It is an intermitant problem, even within the same session
Any suggestions

Where do I go for help on a problem like this
THanks

 

[Ronnie Vernon MVP]

"Windows Explorer has encountered a problem and needs to close."
Windows Explorer keeps crashing on me. It is an intermitant problem,
even within the same session. Any suggestions?

Where do I go for help on a problem like this?
THanks

You might want to go to Start/Run and type: eventvwr.msc and press OK.
In the event Viewer, click on each of the items in the left side menu and
look for any Red X error messages that correspond to the last time this
behavior happened. Double click the entry to see the details of the error.
This may give you a clue as to program/hardware is causing the problem.
Click the Copy Icon on the right side of the details dialog and paste the
results back in a reply here.

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.

 

[Kevin]

-----Original Message-----


You might want to go to Start/Run and type: eventvwr.msc and press OK.
In the event Viewer, click on each of the items in the left side menu and
look for any Red X error messages that correspond to the last time this
behavior happened. Double click the entry to see the details of the error.
This may give you a clue as to program/hardware is causing the problem.
Click the Copy Icon on the right side of the details dialog and paste the
results back in a reply here.

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.


.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/29/2004
Time: 9:53:54 PM
User: N/A
Computer: RUSSELLCOMPUTER
Description:
Faulting application explorer.exe, version 6.0.2800.1221,
faulting module unknown, version 0.0.0.0, fault address
0x03505540.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 32 32 31 20 00.1221
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 33 35 fset 035
0050: 30 35 35 34 30 0d 0a 05540..


Those are my details...sorry for sort of taking over but
I'm having the same problem.

 

[Ronnie Vernon MVP]

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/29/2004
Time: 9:53:54 PM
User: N/A
Computer: RUSSELLCOMPUTER
Description:
Faulting application explorer.exe, version 6.0.2800.1221,
faulting module unknown, version 0.0.0.0, fault address
0x03505540.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 32 32 31 20 00.1221
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 33 35 fset 035
0050: 30 35 35 34 30 0d 0a 05540..


Those are my details...sorry for sort of taking over but
I'm having the same problem.

Kevin

Unfortunately, this error event 1000 is very generic in that it does not
give the actual faulting module (file) that is initiating the error. (Module
Unknown)

If this problem happens often, try the following.
To troubleshoot this, you might want to keep track of exactly what you are
doing when the event occurs. Keep a close eye on the event viewer and try to
detect some type of pattern.

Here are some resources that may help.

Event IDs 1000, 8193, or 4609 in the Windows XP Application Event Log:
http://support.microsoft.com/?kbid=823772

Corrupted Windows XP system files cause event IDs 1000, 4609, or 1000 in the
Application event log:
http://www.jsiinc.com/subo/tip7100/rh7193.htm


EventID.Net:
http://www.eventid.net/display.asp?eventid=1000&source=application

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP:
http://support.microsoft.com/?kbid=308427



--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
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