windows explorer has encountered a problem

G

Guest

Windows XP auto updated to Windows Explorer 7 and now my PC is messed up.
Every time it starts I get the following message
"Windows Explorer has encountered a problem and needs to close"
I can't get support from my manfacture as updating the hardware has voided
my warranty and Microsoft wants to charge me £70. Makes me realise how stupid
I was for buying legal software. Anyway in the new year I'll be switching to
Mac as the idea of going through more trauma with Vista is beyond anything I
could ever imagine - 2007 and Windows XP still does not work!
Then I get the message, "Internet Explorer needs to close" everytime I close
it. I usually use Firefox but for the sake of this support request I'm using
IE7.
Technical specs follow
Windows XP PRO SPII upto date.
BitDefender Internet Security V10 upto date
Registry Mechanic V5.2 (useless by the way, does nothing to stop your PC
crashing no matter how many errors it finds after the event)

Error data sent to the big mystery in the sky which is windows error
reporting when ever I start my PC.




<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="280064" CHECKSUM="0xB8240DF1"
BIN_FILE_VERSION="5.1.2600.2818" BIN_PRODUCT_VERSION="5.1.2600.2818"
PRODUCT_VERSION="5.1.2600.2818" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2818 (xpsp_sp2_gdr.051228-1427)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4D0D0" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2818"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2818" LINK_DATE="12/29/2005 02:54:35"
UPTO_LINK_DATE="12/29/2005 02:54:35" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A"
BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945"
PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2945"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00"
UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8453632" CHECKSUM="0xB7D7C772"
BIN_FILE_VERSION="6.0.2900.2951" BIN_PRODUCT_VERSION="6.0.2900.2951"
PRODUCT_VERSION="6.00.2900.2951" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x816C54" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2951"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2951" LINK_DATE="07/13/2006 13:33:24"
UPTO_LINK_DATE="07/13/2006 13:33:24" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="818688" CHECKSUM="0x662C6475"
BIN_FILE_VERSION="7.0.5730.11" BIN_PRODUCT_VERSION="7.0.5730.11"
PRODUCT_VERSION="7.00.5730.11" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet
Explorer" FILE_VERSION="7.00.5730.11 (winmain(wmbla).061017-1135)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xC94A4" LINKER_VERSION="0x60000"
UPTO_BIN_FILE_VERSION="7.0.5730.11" UPTO_BIN_PRODUCT_VERSION="7.0.5730.11"
LINK_DATE="11/08/2006 05:03:34" UPTO_LINK_DATE="11/08/2006 05:03:34"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="sockspy.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="sockspy.dll" SIZE="73728" CHECKSUM="0x53042147"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0"
LINK_DATE="01/26/2006 17:19:53" UPTO_LINK_DATE="01/26/2006 17:19:53" />
</EXE>
</DATABASE>
 
B

Brian A

Uninstall IE7 via Control Panel > Add/Remove Programs if the issue started after
installing it and see if it resolves it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



siegeism said:
Windows XP auto updated to Windows Explorer 7 and now my PC is messed up.
Every time it starts I get the following message
"Windows Explorer has encountered a problem and needs to close"
I can't get support from my manfacture as updating the hardware has voided
my warranty and Microsoft wants to charge me £70. Makes me realise how stupid
I was for buying legal software. Anyway in the new year I'll be switching to
Mac as the idea of going through more trauma with Vista is beyond anything I
could ever imagine - 2007 and Windows XP still does not work!
Then I get the message, "Internet Explorer needs to close" everytime I close
it. I usually use Firefox but for the sake of this support request I'm using
IE7.
Technical specs follow
Windows XP PRO SPII upto date.
BitDefender Internet Security V10 upto date
Registry Mechanic V5.2 (useless by the way, does nothing to stop your PC
crashing no matter how many errors it finds after the event)

Error data sent to the big mystery in the sky which is windows error
reporting when ever I start my PC.




<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="280064" CHECKSUM="0xB8240DF1"
BIN_FILE_VERSION="5.1.2600.2818" BIN_PRODUCT_VERSION="5.1.2600.2818"
PRODUCT_VERSION="5.1.2600.2818" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2818 (xpsp_sp2_gdr.051228-1427)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4D0D0" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2818"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2818" LINK_DATE="12/29/2005 02:54:35"
UPTO_LINK_DATE="12/29/2005 02:54:35" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A"
BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945"
PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2945"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00"
UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8453632" CHECKSUM="0xB7D7C772"
BIN_FILE_VERSION="6.0.2900.2951" BIN_PRODUCT_VERSION="6.0.2900.2951"
PRODUCT_VERSION="6.00.2900.2951" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x816C54" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2951"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2951" LINK_DATE="07/13/2006 13:33:24"
UPTO_LINK_DATE="07/13/2006 13:33:24" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="818688" CHECKSUM="0x662C6475"
BIN_FILE_VERSION="7.0.5730.11" BIN_PRODUCT_VERSION="7.0.5730.11"
PRODUCT_VERSION="7.00.5730.11" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet
Explorer" FILE_VERSION="7.00.5730.11 (winmain(wmbla).061017-1135)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xC94A4" LINKER_VERSION="0x60000"
UPTO_BIN_FILE_VERSION="7.0.5730.11" UPTO_BIN_PRODUCT_VERSION="7.0.5730.11"
LINK_DATE="11/08/2006 05:03:34" UPTO_LINK_DATE="11/08/2006 05:03:34"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="sockspy.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="sockspy.dll" SIZE="73728" CHECKSUM="0x53042147"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0"
LINK_DATE="01/26/2006 17:19:53" UPTO_LINK_DATE="01/26/2006 17:19:53" />
</EXE>
</DATABASE>
Click to expand...
 
G

Guest

Hi Brian,
Problem is I've uninstalled in twice already as I use Firefox and IE7 has
nothing in it I haven't been using for a looooooooooong time. Eventually auto
update catches up and reinstalls it again as a recommended upgrade then
Microsoft has the gall to ask me for £70 for support for one of their updates!
I just want to know WHY this update keeps causing a conflict. It's really
annoying to keep uninstalling it and messing with the registry. Registry -
God I hate that word!

Brian A said:
Uninstall IE7 via Control Panel > Add/Remove Programs if the issue started after
installing it and see if it resolves it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



siegeism said:
Windows XP auto updated to Windows Explorer 7 and now my PC is messed up.
Every time it starts I get the following message
"Windows Explorer has encountered a problem and needs to close"
I can't get support from my manfacture as updating the hardware has voided
my warranty and Microsoft wants to charge me £70. Makes me realise how stupid
I was for buying legal software. Anyway in the new year I'll be switching to
Mac as the idea of going through more trauma with Vista is beyond anything I
could ever imagine - 2007 and Windows XP still does not work!
Then I get the message, "Internet Explorer needs to close" everytime I close
it. I usually use Firefox but for the sake of this support request I'm using
IE7.
Technical specs follow
Windows XP PRO SPII upto date.
BitDefender Internet Security V10 upto date
Registry Mechanic V5.2 (useless by the way, does nothing to stop your PC
crashing no matter how many errors it finds after the event)

Error data sent to the big mystery in the sky which is windows error
reporting when ever I start my PC.




<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="280064" CHECKSUM="0xB8240DF1"
BIN_FILE_VERSION="5.1.2600.2818" BIN_PRODUCT_VERSION="5.1.2600.2818"
PRODUCT_VERSION="5.1.2600.2818" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2818 (xpsp_sp2_gdr.051228-1427)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4D0D0" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2818"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2818" LINK_DATE="12/29/2005 02:54:35"
UPTO_LINK_DATE="12/29/2005 02:54:35" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A"
BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945"
PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2945"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00"
UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8453632" CHECKSUM="0xB7D7C772"
BIN_FILE_VERSION="6.0.2900.2951" BIN_PRODUCT_VERSION="6.0.2900.2951"
PRODUCT_VERSION="6.00.2900.2951" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x816C54" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2951"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2951" LINK_DATE="07/13/2006 13:33:24"
UPTO_LINK_DATE="07/13/2006 13:33:24" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="818688" CHECKSUM="0x662C6475"
BIN_FILE_VERSION="7.0.5730.11" BIN_PRODUCT_VERSION="7.0.5730.11"
PRODUCT_VERSION="7.00.5730.11" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet
Explorer" FILE_VERSION="7.00.5730.11 (winmain(wmbla).061017-1135)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xC94A4" LINKER_VERSION="0x60000"
UPTO_BIN_FILE_VERSION="7.0.5730.11" UPTO_BIN_PRODUCT_VERSION="7.0.5730.11"
LINK_DATE="11/08/2006 05:03:34" UPTO_LINK_DATE="11/08/2006 05:03:34"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="sockspy.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="sockspy.dll" SIZE="73728" CHECKSUM="0x53042147"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0"
LINK_DATE="01/26/2006 17:19:53" UPTO_LINK_DATE="01/26/2006 17:19:53" />
</EXE>
</DATABASE>
Click to expand...
Click to expand...
 
B

Brian A

Set windows updates to download and not install, it will notify you when updates
have been downloaded and are ready to be installed. When you open the update window
you can select which ones you want to dl'd or not.

To stop IE7 from coming back, go to the update site and when it's finished checking
select to hide IE7. If at a later date you wish to download/install it, go back to
the UD site and unhide it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



siegeism said:
Hi Brian,
Problem is I've uninstalled in twice already as I use Firefox and IE7 has
nothing in it I haven't been using for a looooooooooong time. Eventually auto
update catches up and reinstalls it again as a recommended upgrade then
Microsoft has the gall to ask me for £70 for support for one of their updates!
I just want to know WHY this update keeps causing a conflict. It's really
annoying to keep uninstalling it and messing with the registry. Registry -
God I hate that word!

Brian A said:
Uninstall IE7 via Control Panel > Add/Remove Programs if the issue started after
installing it and see if it resolves it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



siegeism said:
Windows XP auto updated to Windows Explorer 7 and now my PC is messed up.
Every time it starts I get the following message
"Windows Explorer has encountered a problem and needs to close"
I can't get support from my manfacture as updating the hardware has voided
my warranty and Microsoft wants to charge me £70. Makes me realise how stupid
I was for buying legal software. Anyway in the new year I'll be switching to
Mac as the idea of going through more trauma with Vista is beyond anything I
could ever imagine - 2007 and Windows XP still does not work!
Then I get the message, "Internet Explorer needs to close" everytime I close
it. I usually use Firefox but for the sake of this support request I'm using
IE7.
Technical specs follow
Windows XP PRO SPII upto date.
BitDefender Internet Security V10 upto date
Registry Mechanic V5.2 (useless by the way, does nothing to stop your PC
crashing no matter how many errors it finds after the event)

Error data sent to the big mystery in the sky which is windows error
reporting when ever I start my PC.




<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="280064" CHECKSUM="0xB8240DF1"
BIN_FILE_VERSION="5.1.2600.2818" BIN_PRODUCT_VERSION="5.1.2600.2818"
PRODUCT_VERSION="5.1.2600.2818" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2818 (xpsp_sp2_gdr.051228-1427)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4D0D0" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2818"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2818" LINK_DATE="12/29/2005 02:54:35"
UPTO_LINK_DATE="12/29/2005 02:54:35" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A"
BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945"
PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2945"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00"
UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8453632" CHECKSUM="0xB7D7C772"
BIN_FILE_VERSION="6.0.2900.2951" BIN_PRODUCT_VERSION="6.0.2900.2951"
PRODUCT_VERSION="6.00.2900.2951" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x816C54" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2951"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2951" LINK_DATE="07/13/2006 13:33:24"
UPTO_LINK_DATE="07/13/2006 13:33:24" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="818688" CHECKSUM="0x662C6475"
BIN_FILE_VERSION="7.0.5730.11" BIN_PRODUCT_VERSION="7.0.5730.11"
PRODUCT_VERSION="7.00.5730.11" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet
Explorer" FILE_VERSION="7.00.5730.11 (winmain(wmbla).061017-1135)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xC94A4" LINKER_VERSION="0x60000"
UPTO_BIN_FILE_VERSION="7.0.5730.11" UPTO_BIN_PRODUCT_VERSION="7.0.5730.11"
LINK_DATE="11/08/2006 05:03:34" UPTO_LINK_DATE="11/08/2006 05:03:34"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="sockspy.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="sockspy.dll" SIZE="73728" CHECKSUM="0x53042147"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0"
LINK_DATE="01/26/2006 17:19:53" UPTO_LINK_DATE="01/26/2006 17:19:53" />
</EXE>
</DATABASE>
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Hi B
Thanks but I understand all that. Not installing or uninstalling an update
is a bit like going to the doctor and saying that I have a sharp pains in my
right hand and the doctor replies it's OK use your left and the pain should
go away.
It does not fix the problem. I may as well I just stop installing updates if
they result in conflicts.
What I need is an answer as to why this update is causing a problem,
uninstalling it may resolve the problem but it does not tell me why there was
a problem in the first place.
Who's to say that future updates will not contain similar code that cause a
conflict?
Life's too short to be updating then rolling back updates.
But thanks for your help.


Brian A said:
Set windows updates to download and not install, it will notify you when updates
have been downloaded and are ready to be installed. When you open the update window
you can select which ones you want to dl'd or not.

To stop IE7 from coming back, go to the update site and when it's finished checking
select to hide IE7. If at a later date you wish to download/install it, go back to
the UD site and unhide it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



siegeism said:
Hi Brian,
Problem is I've uninstalled in twice already as I use Firefox and IE7 has
nothing in it I haven't been using for a looooooooooong time. Eventually auto
update catches up and reinstalls it again as a recommended upgrade then
Microsoft has the gall to ask me for £70 for support for one of their updates!
I just want to know WHY this update keeps causing a conflict. It's really
annoying to keep uninstalling it and messing with the registry. Registry -
God I hate that word!

Brian A said:
Uninstall IE7 via Control Panel > Add/Remove Programs if the issue started after
installing it and see if it resolves it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



Windows XP auto updated to Windows Explorer 7 and now my PC is messed up.
Every time it starts I get the following message
"Windows Explorer has encountered a problem and needs to close"
I can't get support from my manfacture as updating the hardware has voided
my warranty and Microsoft wants to charge me £70. Makes me realise how stupid
I was for buying legal software. Anyway in the new year I'll be switching to
Mac as the idea of going through more trauma with Vista is beyond anything I
could ever imagine - 2007 and Windows XP still does not work!
Then I get the message, "Internet Explorer needs to close" everytime I close
it. I usually use Firefox but for the sake of this support request I'm using
IE7.
Technical specs follow
Windows XP PRO SPII upto date.
BitDefender Internet Security V10 upto date
Registry Mechanic V5.2 (useless by the way, does nothing to stop your PC
crashing no matter how many errors it finds after the event)

Error data sent to the big mystery in the sky which is windows error
reporting when ever I start my PC.




<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="280064" CHECKSUM="0xB8240DF1"
BIN_FILE_VERSION="5.1.2600.2818" BIN_PRODUCT_VERSION="5.1.2600.2818"
PRODUCT_VERSION="5.1.2600.2818" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2818 (xpsp_sp2_gdr.051228-1427)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4D0D0" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2818"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2818" LINK_DATE="12/29/2005 02:54:35"
UPTO_LINK_DATE="12/29/2005 02:54:35" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A"
BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945"
PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2945"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00"
UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8453632" CHECKSUM="0xB7D7C772"
BIN_FILE_VERSION="6.0.2900.2951" BIN_PRODUCT_VERSION="6.0.2900.2951"
PRODUCT_VERSION="6.00.2900.2951" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x816C54" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2951"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2951" LINK_DATE="07/13/2006 13:33:24"
UPTO_LINK_DATE="07/13/2006 13:33:24" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="818688" CHECKSUM="0x662C6475"
BIN_FILE_VERSION="7.0.5730.11" BIN_PRODUCT_VERSION="7.0.5730.11"
PRODUCT_VERSION="7.00.5730.11" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet
Explorer" FILE_VERSION="7.00.5730.11 (winmain(wmbla).061017-1135)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xC94A4" LINKER_VERSION="0x60000"
UPTO_BIN_FILE_VERSION="7.0.5730.11" UPTO_BIN_PRODUCT_VERSION="7.0.5730.11"
LINK_DATE="11/08/2006 05:03:34" UPTO_LINK_DATE="11/08/2006 05:03:34"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="sockspy.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="sockspy.dll" SIZE="73728" CHECKSUM="0x53042147"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0"
LINK_DATE="01/26/2006 17:19:53" UPTO_LINK_DATE="01/26/2006 17:19:53" />
</EXE>
</DATABASE>
Click to expand...
Click to expand...
Click to expand...
 
B

Brian A

If you're searching out what conflicted with what then you should have a look in
the Event Viewer. As well, being that it's an IE7 issue you should check the IE ngs
and/or google where you'll see many with problems after installing IE7.

Have yourself a Happy New Year when it comes along and enjoy your MAC.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



siegeism said:
Hi B
Thanks but I understand all that. Not installing or uninstalling an update
is a bit like going to the doctor and saying that I have a sharp pains in my
right hand and the doctor replies it's OK use your left and the pain should
go away.
It does not fix the problem. I may as well I just stop installing updates if
they result in conflicts.
What I need is an answer as to why this update is causing a problem,
uninstalling it may resolve the problem but it does not tell me why there was
a problem in the first place.
Who's to say that future updates will not contain similar code that cause a
conflict?
Life's too short to be updating then rolling back updates.
But thanks for your help.


Brian A said:
Set windows updates to download and not install, it will notify you when updates
have been downloaded and are ready to be installed. When you open the update
window
you can select which ones you want to dl'd or not.

To stop IE7 from coming back, go to the update site and when it's finished
checking
select to hide IE7. If at a later date you wish to download/install it, go back
to
the UD site and unhide it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



siegeism said:
Hi Brian,
Problem is I've uninstalled in twice already as I use Firefox and IE7 has
nothing in it I haven't been using for a looooooooooong time. Eventually auto
update catches up and reinstalls it again as a recommended upgrade then
Microsoft has the gall to ask me for £70 for support for one of their updates!
I just want to know WHY this update keeps causing a conflict. It's really
annoying to keep uninstalling it and messing with the registry. Registry -
God I hate that word!

:

Uninstall IE7 via Control Panel > Add/Remove Programs if the issue started
after
installing it and see if it resolves it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



Windows XP auto updated to Windows Explorer 7 and now my PC is messed up.
Every time it starts I get the following message
"Windows Explorer has encountered a problem and needs to close"
I can't get support from my manfacture as updating the hardware has voided
my warranty and Microsoft wants to charge me £70. Makes me realise how stupid
I was for buying legal software. Anyway in the new year I'll be switching to
Mac as the idea of going through more trauma with Vista is beyond anything I
could ever imagine - 2007 and Windows XP still does not work!
Then I get the message, "Internet Explorer needs to close" everytime I close
it. I usually use Firefox but for the sake of this support request I'm using
IE7.
Technical specs follow
Windows XP PRO SPII upto date.
BitDefender Internet Security V10 upto date
Registry Mechanic V5.2 (useless by the way, does nothing to stop your PC
crashing no matter how many errors it finds after the event)

Error data sent to the big mystery in the sky which is windows error
reporting when ever I start my PC.




<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="280064" CHECKSUM="0xB8240DF1"
BIN_FILE_VERSION="5.1.2600.2818" BIN_PRODUCT_VERSION="5.1.2600.2818"
PRODUCT_VERSION="5.1.2600.2818" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2818 (xpsp_sp2_gdr.051228-1427)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4D0D0" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2818"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2818" LINK_DATE="12/29/2005 02:54:35"
UPTO_LINK_DATE="12/29/2005 02:54:35" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A"
BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945"
PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2945"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00"
UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E"
BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726"
PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2726"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47"
UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8453632" CHECKSUM="0xB7D7C772"
BIN_FILE_VERSION="6.0.2900.2951" BIN_PRODUCT_VERSION="6.0.2900.2951"
PRODUCT_VERSION="6.00.2900.2951" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x816C54" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2951"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2951" LINK_DATE="07/13/2006 13:33:24"
UPTO_LINK_DATE="07/13/2006 13:33:24" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="818688" CHECKSUM="0x662C6475"
BIN_FILE_VERSION="7.0.5730.11" BIN_PRODUCT_VERSION="7.0.5730.11"
PRODUCT_VERSION="7.00.5730.11" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet
Explorer" FILE_VERSION="7.00.5730.11 (winmain(wmbla).061017-1135)"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xC94A4" LINKER_VERSION="0x60000"
UPTO_BIN_FILE_VERSION="7.0.5730.11" UPTO_BIN_PRODUCT_VERSION="7.0.5730.11"
LINK_DATE="11/08/2006 05:03:34" UPTO_LINK_DATE="11/08/2006 05:03:34"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="sockspy.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="sockspy.dll" SIZE="73728" CHECKSUM="0x53042147"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0"
LINK_DATE="01/26/2006 17:19:53" UPTO_LINK_DATE="01/26/2006 17:19:53" />
</EXE>
</DATABASE>
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

i got the same problem. still cannot find the cause. dont know what is going
on with microsoft when they are the biggest OS seller and have the most
problems. please help !!!! think i am also going to change to mac soon..
 

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