Windows Explorer Fault

L

Lyle Giles

Recently my computer (P4/2000 - XP Pro with SP2) has developed a problem.
Very occasionally when doing something I get the message 'Windows has
encountered a problem & needs to close'. The message window has a 'For more
info check' button which reveals:-

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00011f6c

and a debug button which reveals a massive amount of info.

This can occur anytime I'm doing something but I've found I can force it to
happen everytime by accessing Scanners & Cameras in the Control Panel.
I'm not sure where to start in trying to fix this, any suggestions would be
appreciated.
 
T

Thorsten Matzner

Lyle Giles said:
Recently my computer (P4/2000 - XP Pro with SP2) has developed a problem.
Very occasionally when doing something I get the message 'Windows has
encountered a problem & needs to close'. The message window has a 'For more
info check' button which reveals:-
Click to expand...

See "How to Restore the Operating System to a Previous State in
Windows XP" (http://support.microsoft.com/?kbid=306084).
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Windows Explorer has encountered a problem and needs to close... 2
My Computer and Search function error 1
After SP2 3
Explorer.exe error message 5
error message-windows explorer 2
Windows Explorer crashes 2
Any MS Gurus think they can help out with this? 1
I always encounter the problem about IE frequently close. Help me please 5

Top