Gerry, Thank you for your comments and for the clarity of how to get the
eventviewer message. Sorry this is a long message.
I can either select delete/copy etc via the keyboard, or via right mouse
click. Both have the same problem. Sometimes, the menu, though, seems OK.
I must stress that this is intermittent - sometimes I can delete a file, and
then the next one I want to delete causes explorer to bomb out, sometimes, it
is the first time I use it that it crashes.
I have looked at Event Viewer, and to be honest it gets 'curiouser and
curiouser'. The only warning 'events' are when the system apparently tries
to use Microsoft fax. Well, I would never use that because a) I have a
separate fax machine, and b) I rarely send faxes, and certainly not in the
last few weeks. Clearly there is some type of conflict giving this erroneous
message, which presumably occurs when Explorer crashes. Message below (as No
1).
However, there are dozens of other events described as Information, and
Winlogon, and I will attach the message below the MS fax one, in case that
helps too. I have just tried to delete 2 different files, and they both come
up with the Winlogon event message (listed as No 2 below).
In addition, I have a few error messages (though the timing of these doesn't
appear to relate to the specific explorer error and certainly not enough of
them in relation to the frequency of the crashes (see No 3 below)
I have 80Gb hard disk, 23GB free space; RAM = 3GB
Hopefully, something will provide a clue. Thanks v. much. Jan
1. MS Fax event message
___________________
Event Type: Warning
Event Source: Microsoft Fax
Event Category: Initialization/Termination
Event ID: 32068
Date: 04/03/2008
Time: 16:03:04
User: N/A
Computer: PC-JAN
Description:
The outgoing routing rule is not valid because it cannot find a valid
device. The outgoing faxes that use this rule will not be routed. Verify that
the targeted device or devices (if routed to a group of devices) is connected
and installed correctly, and turned on. If routed to a group, verify that the
group is configured correctly. Country/region code: '*' Area code: '*'
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
_______________________________
2. Information, Winlogon message
Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 05/03/2008
Time: 09:10:43
User: N/A
Computer: PC-JAN
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
___________________________________
Message No 3 (Error message, but rare)
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 05/03/2008
Time: 09:01:11
User: N/A
Computer: PC-JAN
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module
unknown, version 0.0.0.0, fault address 0x02a12dc4.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 32 61 fset 02a
0050: 31 32 64 63 34 12dc4
_____________________
