Windows experience index, some help please. TIA.

[Lisa]

I have a HP a1520y that I purchased before the vista release and came with
512MB of memory. It is vista ready. I got my free vista upgrade last week
and installed it over the media center OS. Two days ago, I finally got my
second stick of 512MB memory, same brand same specs.

After the memory install and powering up I got a "new hardware detected"
message and I hit refresh to get it to update my added memory. It did
nothing, the base score is still the same after almost 20 refresh cycles.
The system sees the full 1GB of memory but did not change the memory score
of 2.0. I tested the memory few times with windows and other applications
and no errors! My next lowest score in the index is the Aero performance
which is at 3.2 so, memory is the only thing pulling my score down.

The "new hardware detected" message still shows up even after all the
refresh and update index cycles! The system seems to run fine and the Aero
and "nice" graphics kicked in automatically after adding the memory but the
system does not want to update the score. Any help or suggestions are
greatly appreciated. Thank you very much.

Lisa

 

[Shawn Keene]

The memory score is based on how fast the memory is, not how much you have.
Well, that too... but primarily how fast it is.
This is limited by your memory and your motherboard.

 

[Lisa]

Thanks for your post.

That is not the issue! Windows sees the extra memory and glass and Aero
kicked in! The problem is that "new hardware detected" is alwyes there and
windows won't update my score after hitting refresh many times. It still
says "new hardware detected"!!!!

Thanks again, hope someone can help out!

Lisa

 

[Noozer]

Installing memory should not cause the "new hardware detected" message at
all.

More likely you plugged a USB device back into the PC into a different USB
port than it was in before.

 

[Guest]

Hi,
I have a 2month old DigitalStorm Twister Ultra with quad core, sli 8800gtx
and vista. And the same problem as Lisa.
WEI is always 1 based on graphics. Hardware is always new in WEI. Refresh
and Update always fail to complete because "directx version less than 8.0
detected".
DxDiag=OK with version 10. Device Manager lists no problems. Fear Demo runs
fine with max bells and whistles--on 1680x1050 lcd.
Lisa is on to something!
I'd like my accurate index too!
B

 

[Lisa]

Will wait and see!

Good Luck!

Hi,
I have a 2month old DigitalStorm Twister Ultra with quad core, sli 8800gtx
and vista. And the same problem as Lisa.
WEI is always 1 based on graphics. Hardware is always new in WEI. Refresh
and Update always fail to complete because "directx version less than 8.0
detected".
DxDiag=OK with version 10. Device Manager lists no problems. Fear Demo
runs
fine with max bells and whistles--on 1680x1050 lcd.
Lisa is on to something!
I'd like my accurate index too!
B

 

[Tom]

Will wait and see!

Good Luck!

Installing extra memory WILL TRIGGER A NEW WEI RUN since it is new
hardware. I had an original memory rated of 4.9, installed an extra gig
of memory and it went up to 5.4!

 

[Guest]

Hi, I have a xfx 8500 (dx 10 complaint card) and I'm getting the same
problem
"directx version less than 8.0 detected".

I have installed the latest drivers from Nvidia and it didn't help.

Hope get this solved soon.