windows ex crashed

[Guest]

I recently installed updates and since then my windows xp will not do
anything. It boots fine but once the desktop loads and I click on something,
nothing happens.
It doesnt respond to anything. I got into add/remove hardware but it wont
let me remove the updates. System restore will not go back before I installed
updates.
PLEASE HELP!! my work is piling up and I have not told my boss of this.

 

[Gerry]

Have you looked at the Warning and Error Reports in the System and
Application logs in Event Viewer?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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