windows doesn't see the dvd

[boomr]

i used to be able to watch movies and listen to cds like you should be able
to but lately i can't if i put any kind of disk into my computer it doesnt
even see it. when i open my computer it doesnt shwo any kind cd or dvd
anything but i can use usb drives. i think something is wrong with my drive
thing but im not sure what.?!

 

[Shane Nokes]

This is a common problem often related to CD/DVD burning software.

To fix follow this procedure:

1. Click on the start menu.

2. In the search box type in “regedit†without the quotation marks.

3. Look for the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}

4. In the right panel you should see “UpperFilter†and “LowerFilterâ€.
Click on each “filter†key and hit delete. Click yes when it asks to
confirm if you wish to delete the key.

5. Restart Windows.

This should fix it for you.

 

[jimmy]

i need help i can start my dvd
thx