Windows Defender can not install

G

Guest

the installer broke down with the error 1309 could not create folder, user
oder group not valided. The error list is not helpfully. i think the
installer routine has a big mistake.
 
G

Guest

Are you sure that the error is 1309?i think you are refering to error 1609
that appears in non english windows versions...a workaround for this is to go
1. go to command prompt (start...run...cmd and enter)
2. write: net localgroup Users /add
3. Install windows defender
4. go to command prompt again and write: net localgroup Users /delete
Hope it help
 
G

Guest

Hi Pandaren,

thanks for the workaround. I had message 1609 showing up on WinXP Home
German. Your solution worked. Even with the error message still open.
Pressing the RETRY button in the installer did its job.

Joachim
 
S

Steve Dodson [MSFT]

We have a KB on this:

915087 Error message when you try to install Windows Defender Beta 2: "Error
1609. An error occurred while applying security settings. User is not a
valid user or group."
http://support.microsoft.com/default.aspx?scid=kb;EN-US;915087


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
 
G

Guest

Thanks ! it solved my problem on a french version of Windows XP. It seems
that there are still developpers at Microsoft who don't know that outside USA
there are countries where people don't speak english and that the group
called "Users" is called "Utilisateurs" in the French version of Windows and
is translated in other languages in other versions of Windows ...

Steve Dodson said:
We have a KB on this:

915087 Error message when you try to install Windows Defender Beta 2: "Error
1609. An error occurred while applying security settings. User is not a
valid user or group."
http://support.microsoft.com/default.aspx?scid=kb;EN-US;915087


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
harry said:
the installer broke down with the error 1309 could not create folder, user
oder group not valided. The error list is not helpfully. i think the
installer routine has a big mistake.
 
G

Guest

Americans could.t point to another country on a map
--
rainy 85


PG said:
Thanks ! it solved my problem on a french version of Windows XP. It seems
that there are still developpers at Microsoft who don't know that outside USA
there are countries where people don't speak english and that the group
called "Users" is called "Utilisateurs" in the French version of Windows and
is translated in other languages in other versions of Windows ...

Steve Dodson said:
We have a KB on this:

915087 Error message when you try to install Windows Defender Beta 2: "Error
1609. An error occurred while applying security settings. User is not a
valid user or group."
http://support.microsoft.com/default.aspx?scid=kb;EN-US;915087


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
harry said:
the installer broke down with the error 1309 could not create folder, user
oder group not valided. The error list is not helpfully. i think the
installer routine has a big mistake.
 

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