Windows Crashed--Fix Recommends kb938979 Update Already Installed

[motowngirl]

Moved this post from Windows Update.

Running windows vista home premium 32 bit. Windows crashed today. In
problems and solutions recommended install kb 938979, but I installed it
November 30, 2007.

Windows Vista SP1 NOT installed. Running McAfee Security Center. I was
just surfing the internet when this problem occurred.

How can this be recommended to fix a problem when I
already have it?

Problem Event Name: APPCRASH
Application Name: lsass.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549afbe
Fault Module Name: schannel.dll
Fault Module Version: 6.0.6000.16508
Fault Module Timestamp: 46773a78
Exception Code: c0000005
Exception Offset: 0000900b
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 3cad
Additional Information 2: 603320a660f8d28eed64160841a8748a
Additional Information 3: cdcc
Additional Information 4: 63bda67c761a6a21c7a94aff59dfc0bf

Extra information about the problem
Bucket ID: 511772519

 

[Rick Rogers]

Does the system crash if you remove the McAfee software?
Is this the first/only time it has happened?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[motowngirl]

This is the first time Windows has crashed.

 

[Rick Rogers]

Hi,

It may just be an isolated incident. However, crashes involving lsass.exe
often originate in third party software, hence the reason I ask about your
Mcafee software. It's known to interfere with system functions (and lsass is
one of them).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com