Windows Anytime Upgrade problem

[Jernkar Bkgs]

I have a Windows Anytime Upgrade pack to upgrade From Home Premium to
Ultimate. When I try to upgrade it will only allow me to do a fresh install.
The "Upgrade" option is not available. I disabled Live OneCare and I'm
starting the upgrade from whithin Home Premium according to the instuctions.
The upgrade advisor says it should upgrade. Is there something I'm missing or
not understanding about this upgrade? Thanks.

 

[Carey Frisch [MVP]]

Contact Microsoft Support directly:
https://support.microsoft.com/oas/default.aspx?gprid=11732

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

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:

I have a Windows Anytime Upgrade pack to upgrade From Home Premium to
Ultimate. When I try to upgrade it will only allow me to do a fresh install.
The "Upgrade" option is not available. I disabled Live OneCare and I'm
starting the upgrade from whithin Home Premium according to the instuctions.
The upgrade advisor says it should upgrade. Is there something I'm missing or
not understanding about this upgrade? Thanks.

 

[Jernkar Bkgs]

Thanks for the suggestion, but they want to charge me $59.00 because my Home
Premium was activated more than 90 days ago.