Windows 2000 TCP/IP Reinstall help?

[Dr. Bruce K]

I've been in touch with several technical support people
who tell me I have a Winsocket error on my c. 2002 Windows
2000 Sony Vaio notebook. The Microsoft solutions page
tells me to find a similar computer, save the files to a
floppy, and then copy them onto the machine that's been
corrupted (it appears TCP/IP was somehow removed by my
using spyware software).

My incredulous question is this: I cannot easily find
another machine configured like my laptop. Is it true that
there is no place on the Internet where I can find these
files and DOWNLOAD them onto a working machine and then
copy them to the offending machine?

Bruce
dr bruce k (no spaces in the userid) at Yah who dot com

 

[Steven L Umbach]

See the link below and do method 1. Basically you first delete the winsock
keys from the registry and then uninstall and install tcp/ip. MS recommends
that you backup for winsock keys which is always best practice but if they
are already corrupt the point is moot. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

 

[Guest]

Thanks very much Steve, but this is exactly the "solution"
I was posing a question about. Microsoft is telling me to
get rid of the files on the bad computer, copy the files
from a good computer and install them on the bad.

So my question remains, why in the world is there not a
place online where I can simply get the good files? I
suppose I'm missing something, but TCP/IP for Windows 2000
Professional seems pretty specific to me.

Bruce

-----Original Message-----
See the link below and do method 1. Basically you first delete the winsock
keys from the registry and then uninstall and install tcp/ip. MS recommends
that you backup for winsock keys which is always best practice but if they
are already corrupt the point is moot. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us%

3b817571

 

[Richard G. Harper]

Method #1 of that article tells you how to repair the problem if you have
only one computer.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
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[Steven L Umbach]

Method 1 says to simply delete those registry entries and then the uninstall
and reinstall of tcp/ip will replace them. --- Steve