Windows 2000 professional will not restart after shutdown

  • Thread starter Thread starter steve
  • Start date Start date
S

steve

I'm needing help in finding the problem with my Win 2000
machine. When I shut down the computer the scrren goes to
dark blue screen and will not restart when power is
reapplied. After trying several (20 or 30) powerups the
computer will boot. Has anyone had this problem? Can you
offer a solution?
 
If I understand you correctly, your machine is not shutting down properly
(hangs at a dark blue screen ...?)

266169 How to Troubleshoot Problems with Standby Mode, Hibernate Mode, and
http://support.microsoft.com/?id=266169

What kind of computer is it? laptop / desktop?

--
Daniel Chang, MCSE (NT4, 2000)
Server Setup Group

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting do not
necessarily express or reflect the views and / or opinions of Microsoft.
 
Compaq Presario 1800 T
-----Original Message-----

If I understand you correctly, your machine is not shutting down properly
(hangs at a dark blue screen ...?)

266169 How to Troubleshoot Problems with Standby Mode, Hibernate Mode, and
http://support.microsoft.com/?id=266169

What kind of computer is it? laptop / desktop?

--
Daniel Chang, MCSE (NT4, 2000)
Server Setup Group

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting do not
necessarily express or reflect the views and / or opinions of Microsoft.



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Click to expand...
 
I have a somewhat similar problem with shutdown/restart with Win2000 on a Dell Inspiron 7500. Specifically, whether I choose to Shutdown or Restart the screen goes almost blank, and the system becomes unresponsive. It neither powers down, nor restarts. It takes a hard power off (about 6 seconds holding the power button) to turn off the machine. This problem only started after I installed a number of Microsoft critical and recommended updates in August/September 2003 for Win 2000. Microsoft even acknowledged existence of some such problem by issuing an update KB820888 to solve a problem "Hangs on Restart" which I installed. But the problem continues. I tried JohnJohn's suggestion and looked at PowerdownAfterShutdown in the Registry. It was set at 0. I changed it to 1. The problem continues to exist. From the number of complaints about the shutdown/restart problem on the Community Newsgroup pages, I would guess it is indeed a recent problem caused by Microsoft updates. After all, most of us Win2000 users have been using this OS for over 3 years, and now, suddenly, this problem appears after installing MS updates.
I am stuck, and need help with this problem.
 
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