Windows 2000 Pro SP4 rebooting on own

[Guest]

My Windows 2000 Sp4 machine keeps rebooting on it's own.
It's not a thermal issue, as system is currently running
within norms for temp, etc.
CAnyone come cross this one before?

MIck

 

[Dan DeStefano]

if you have eliminated the possibility of a virus/malware, then the problem
could possibly be a faulty power supply. is the server rebooting at
specified intervals or randomly? if it reboots at a specified time, such as
5 minutes after power on, then i would think that the processor was
overheating. however, since you said that the machine is not overheating, i
am thinking it may be a faulty/failing power supply. one indication of a
faulty/failing power supply could be weird errors and random, sporadic shut
downs/reboots. do you have a known-good power supply you can use to
troubleshoot?

Hope this helps.

Dan

 

[Mark Brown[MSFT]]

| From: <[email protected]>
| Sender: <[email protected]>
| Subject: Windows 2000 Pro SP4 rebooting on own
| Date: Thu, 24 Jun 2004 03:50:20 -0700
|
| My Windows 2000 Sp4 machine keeps rebooting on it's own.
| It's not a thermal issue, as system is currently running
| within norms for temp, etc.
| CAnyone come cross this one before?
|
| MIck
|

Hi Mick,
A few questions
when did this all start?
can we identify in order, the last 5 errors in the system and application
log prior to the reboot?
what is your antivirus solution? what is your backup solution?

In "Control Panel">>>> "System Icon" >>>> "Advanced Tab">>>>>> "Recovery &
Startup Options"
Do you have "automatically restart" and debug set to "none"?


Please let us know...
Thanks

~~ Mark Brown ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
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