Windows 2000 Install hangs on older IBM Netvista

[matt]

Can anyone provide any help / advice?

The situation:
#1) an older Netvista PIII, and the little sticker on the case says it was
designed for Win 2k. It was taken home from the office where they were
giving it away.
#2) The computer may have had a problem, but nobody knows. The disk drive
was reformatted before it left the building.
#3) I'm trying to install a copy of Windows 2000 Pro clean install, no
upgrade, and after the computer reboots for the second time, just as it is
booting up the Windows 2000 logo displays (right after it gives you a chance
to hit F8) the machine hangs; even the gradient blue / light blue / white
bar, which typically scrolls along the bottom, is frozen. The machine won't
respond to any keyboard commands, all I can do is power off and on.
#4) When I hit F8 and try to boot in safe mode, the computer freezes on the
"Starting Windows..." screen
#5) I replaced the hard disk and tried to install again, and got the exact
same result (not a disk drive problem)
#6) From the IBM website, I downloaded and ran the "Enhanced Diagnostics
program - bootable diskette (Version 2.0.1458)" and everything came back
clean
#7) Just for the hell of it, I downloaded from IBM website the "Intel(R)
Ultra ATA storage driver for Microsoft Windows NT 4.0 (version 2.2.2)", put
it on a floppy, and loaded it from the Windows 2000 setup screen after
pressing F6. It made no difference.
#8) The formatting is fat-32, but I tried it also with ntfs and it doesn't
make any difference

Any ideas on what to try? Is there an error log somewhere? Anybody seen
this before?

Thank you,

Matt

 

[Dave Patrick]

You might want to try removing all non-essential hardware and try again. If
the hardware is Windows 2000 compliant then why would you use an NT4
controller driver?

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

Then *F6* very early and very important (at setup is inspecting your system)
in the setup to prevent drive controller detection, and select S to specify
additional drivers. Then later you'll be prompted to insert the manufacturer
supplied Windows 2000 driver for your ultra ATA controller in drive "A"

If you wait and then S to specify additional drivers, then it may be too
late as Windows 2000 Setup at this point may have already assigned the
resources your drive's controller is wanting to use.

Setup inspects your computer's hardware configuration and then begins to
install the Setup and driver files. When the Windows 2000 Professional
screen appears, press ENTER to set up Windows 2000 Professional.

Read the license agreement, and then press the F8 key to accept the terms of
the license agreement and continue the installation.

When the Windows 2000 Professional Setup screen appears, all the existing
partitions and the unpartitioned spaces are listed for each physical hard
disk. Use the ARROW keys to select the partitions Press D to delete an
existing partition, If you press D to delete an existing partition, you must
then press L (or press ENTER, and then press L if it is the System
partition) to confirm that you want to delete the partition. Repeat this
step for each of the existing partitions When all the partitions are deleted
press F3 to exit setup, (to avoid unexpected drive letter assignments with
your new install) then restart the pc then when you get to this point in
setup again select the unpartitioned space, and then press C to create a new
partition and specify the size (if required). Windows will by default use
all available space.

Be sure to apply these to your new install before connecting to any network.

http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Can anyone provide any help / advice?
|
| The situation:
| #1) an older Netvista PIII, and the little sticker on the case says it was
| designed for Win 2k. It was taken home from the office where they were
| giving it away.
| #2) The computer may have had a problem, but nobody knows. The disk drive
| was reformatted before it left the building.
| #3) I'm trying to install a copy of Windows 2000 Pro clean install, no
| upgrade, and after the computer reboots for the second time, just as it is
| booting up the Windows 2000 logo displays (right after it gives you a
chance
| to hit F8) the machine hangs; even the gradient blue / light blue / white
| bar, which typically scrolls along the bottom, is frozen. The machine
won't
| respond to any keyboard commands, all I can do is power off and on.
| #4) When I hit F8 and try to boot in safe mode, the computer freezes on
the
| "Starting Windows..." screen
| #5) I replaced the hard disk and tried to install again, and got the exact
| same result (not a disk drive problem)
| #6) From the IBM website, I downloaded and ran the "Enhanced Diagnostics
| program - bootable diskette (Version 2.0.1458)" and everything came back
| clean
| #7) Just for the hell of it, I downloaded from IBM website the "Intel(R)
| Ultra ATA storage driver for Microsoft Windows NT 4.0 (version 2.2.2)",
put
| it on a floppy, and loaded it from the Windows 2000 setup screen after
| pressing F6. It made no difference.
| #8) The formatting is fat-32, but I tried it also with ntfs and it doesn't
| make any difference
|
| Any ideas on what to try? Is there an error log somewhere? Anybody seen
| this before?
|
| Thank you,
|
| Matt
|
|

 

[matt]

Thank you Dave.

I shouldn't need the NT4 driver, but nothing else was working so I figured
I'd give it a shot, what the hell kind of thing.

I'll try your suggestions. Thank you much for the reply,

Matt

You might want to try removing all non-essential hardware and try again.
If
the hardware is Windows 2000 compliant then why would you use an NT4
controller driver?

To do a clean install, either boot the Windows 2000 install CD-Rom or
setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

Then *F6* very early and very important (at setup is inspecting your
system)
in the setup to prevent drive controller detection, and select S to
specify
additional drivers. Then later you'll be prompted to insert the
manufacturer
supplied Windows 2000 driver for your ultra ATA controller in drive "A"

If you wait and then S to specify additional drivers, then it may be too
late as Windows 2000 Setup at this point may have already assigned the
resources your drive's controller is wanting to use.

Setup inspects your computer's hardware configuration and then begins to
install the Setup and driver files. When the Windows 2000 Professional
screen appears, press ENTER to set up Windows 2000 Professional.

Read the license agreement, and then press the F8 key to accept the terms
of
the license agreement and continue the installation.

When the Windows 2000 Professional Setup screen appears, all the existing
partitions and the unpartitioned spaces are listed for each physical hard
disk. Use the ARROW keys to select the partitions Press D to delete an
existing partition, If you press D to delete an existing partition, you
must
then press L (or press ENTER, and then press L if it is the System
partition) to confirm that you want to delete the partition. Repeat this
step for each of the existing partitions When all the partitions are
deleted
press F3 to exit setup, (to avoid unexpected drive letter assignments with
your new install) then restart the pc then when you get to this point in
setup again select the unpartitioned space, and then press C to create a
new
partition and specify the size (if required). Windows will by default use
all available space.

Be sure to apply these to your new install before connecting to any
network.

http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Can anyone provide any help / advice?
|
| The situation:
| #1) an older Netvista PIII, and the little sticker on the case says it
was
| designed for Win 2k. It was taken home from the office where they were
| giving it away.
| #2) The computer may have had a problem, but nobody knows. The disk
drive
| was reformatted before it left the building.
| #3) I'm trying to install a copy of Windows 2000 Pro clean install, no
| upgrade, and after the computer reboots for the second time, just as it
is
| booting up the Windows 2000 logo displays (right after it gives you a
chance
| to hit F8) the machine hangs; even the gradient blue / light blue /
white
| bar, which typically scrolls along the bottom, is frozen. The machine
won't
| respond to any keyboard commands, all I can do is power off and on.
| #4) When I hit F8 and try to boot in safe mode, the computer freezes on
the
| "Starting Windows..." screen
| #5) I replaced the hard disk and tried to install again, and got the
exact
| same result (not a disk drive problem)
| #6) From the IBM website, I downloaded and ran the "Enhanced Diagnostics
| program - bootable diskette (Version 2.0.1458)" and everything came back
| clean
| #7) Just for the hell of it, I downloaded from IBM website the "Intel(R)
| Ultra ATA storage driver for Microsoft Windows NT 4.0 (version 2.2.2)",
put
| it on a floppy, and loaded it from the Windows 2000 setup screen after
| pressing F6. It made no difference.
| #8) The formatting is fat-32, but I tried it also with ntfs and it
doesn't
| make any difference
|
| Any ideas on what to try? Is there an error log somewhere? Anybody
seen
| this before?
|
| Thank you,
|
| Matt
|
|

 

[Dave Patrick]

You're welcome.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thank you Dave.
|
| I shouldn't need the NT4 driver, but nothing else was working so I figured
| I'd give it a shot, what the hell kind of thing.
|
| I'll try your suggestions. Thank you much for the reply,
|
| Matt

 

[David TY]

Had a similar problem once.
When I reset all the bios to default settings the problem vanished.
Probably not related, what what the heck.

David Kinston
melbourne.au