Window whiteout

[Guest]

Hi Fellow Windarians

I'm not sure if this is an Office problem or a Windows problem, so I'll give
it a go here.
I have XP Pro with SP2 and all the updates.
I run Office 2002 and use Outlook as my mail program.
Recently I have noticed that if I have several windows open and I'm browing
whilst waiting for messages to download that when I go back to outlook the
window is white. The title bar is still there, but the contents have
vanished. All the other windows show their content when selected.
There is no way I can get Outlook to show it's contents and when I go to
close, it hangs, and a unresponsive message pops up.
Any ideas?
Thanks in advance

Wally

 

[Guest]

Your system can't handle so many windows open at the same time.

 

[Guest]

Thanks for the reply
My system is a Pentium 4; 3 Meg with 1 gig of ram (which is ok as I have run
Memtest and it passed 25 test runs).
My startup applications are pared down to an absolute minimum in order for
me to play Doom 3 on a system that really is being stretched with a fx 5600
card.
With only five or 6 windows open, none of them with a high graphics demand
I'm not sure this is the solution, as I would have expected this system to be
able to handle this kind of demand. Any other suggestions, with this new info?

Regards Wally

 

[Glen]

A 3 meg pentium 4, a rare beast. Does the problem only occur with Outlook.
Also there isn't an Office 2002 as far as I know. It went Office 2000 then
office 2003. Do you find its ok with the startup apps paired down or is the
fault still there? Have you installed all office updates from microsoft
update. If the fault is just with Outlook have you run office repair
utility. Its on the help menu in any office app called detect and repair.

How you go about finding the problem depends on whether the fault is memory
or app related so you need to see if the fault is just with outlook or goes
away with less apps running and so on. With 1 gig ram you would need to have
a lot of apps running to get a fault like this. Does windows see all the
memory? Have you limited the page file in any way?

 

[Guest]

Have run the repair and that seems to have solved the problem
Thanks again