Window Installer error

[Lodgingman]

I am running XP with all three service packs. I use Outlook XP.

I am not receiving my mail any more. The accounts haven't changed. I
decided to run 'Detect and Repair". I get the following Windows Installer
message: "The installation source for this product is not available. Verify
that the source exists and that you can access it." I get the message when
the install disk is in the drive.

I tried reinstalling Outlook XP and I get the same message. I downloaded
Installer 3.1 -- no difference. I've searched KBs for problems with Outlook,
and Installer but don't find an answer.

HELP!!

 

[Brian Tillman]

I am not receiving my mail any more. The accounts haven't changed. I
decided to run 'Detect and Repair". I get the following Windows
Installer message: "The installation source for this product is not
available. Verify that the source exists and that you can access
it." I get the message when the install disk is in the drive.

Did you change your boot drive at any point, using a disk cloning utility to
copy the existing boot drive to the new one?

 

[Lodgingman]

Thanks for the response. No changes with either.

 

[Brian Tillman]

Thanks for the response. No changes with either.

The error you describe is typical of corruption of the C:\Windows\Installer
folder. Some cloning don't properly copy that folder. That's why I asked.
I don't have any good suggestions. Sorry.