Win2000 SP4 Won't Install - Ref. 'icwconn1.exe is open' Error

[Kshaky]

Hello,

I have tried over & over again to install Windows Service
Pack 4 for Win2000 on an 'Atlas Flyer' Notebook PC (I've
tried both the Express & Network install versions). I've
never had any problems with installing previous SP's on
this PC, or any other PC come to mention it . . . To date
that is!

The installation starts okay, and then 'goes off' to
check the configuration settings. After a minute or so it
returns with the following Error message . . .

"The file c:winnt\system32\dllcache\icwconn1.exe is open
or in use by another application. Close all other
applications and click Retry."

My limited knowledge and extensive rummaging about leads
me to believe that the Internet Connection Wizard needs
to be closed (?!?), but it's definitely not running. In
fact the Device Manager confirms that no other
applications OR processes (apart from the default System
processes) are running - See next paragraph.

I've tried shutting down EVERY application before running
the setup.exe file, including ZoneAlarm Pro & the AVG
AntiVirus (YES, I know . . . But that's how desperate
I've been in my attempts!). I've even opened up Microsoft
ActiveSync and disabled every connection option, to try
and fool Windows into thinking it wasn't there - In case
it's just Windows . . . being Windows. I've also disabled
the Screensaver and taken the bulb out of the fridge, to
no avail.

If anyone else has encountered this problem and can shed
some light on the situation (and I don't mean the
fridge ), I'd be very grateful for your insight. . . A
solution would be a REAL bonus.

Thank you for reading as far as this, I look forward to
a 'hopeful reply'

Kshaky.

 

[Torgeir Bakken (MVP)]

(snip)
"The file c:winnt\system32\dllcache\icwconn1.exe is open
or in use by another application. Close all other
applications and click Retry."

My limited knowledge and extensive rummaging about leads
me to believe that the Internet Connection Wizard needs
to be closed (?!?), but it's definitely not running.

Hi

Files in the dllcache folder is never directly used by an application, so that
can not be the issue at hand here.

This can be caused by a permission/rights problem on the file/folder...

The permission/rights on the file/folder can be corrupt, missing or revoked.
Verify that e.g. Administrator and SYSTEM have full control over the
file.

Several other people have had this problem for Win2k SP3 upgrades as well as
WinXP SP1 , on other files, with the same error message. After they fixed the
access rights, the service pack install succeeded:

http://groups.google.com/groups?selm=eys33rPWCHA.2136@tkmsftngp08
http://groups.google.com/groups?selm=3ba901c27e89$7fce6fd0$35ef2ecf@TKMSFTNGXA11

 

[Kshaky]

Hi Torgeir,

Thanks for your 'Reply posting', and please forgive me on
two counts - 1) This is the first time I've been active
within any Newsgroup, so I hope MY reply ends up where it
should do, and in the right context . . . and, 2) It's
just gone midnight here in UK so I'll have to keep this
particular reply brief, but I will let you know if and
when I achieve success.

What you're saying does seem to make sense (Said 'The
senseless one'! ), could you be kind enough to give me
a pointer towards what I need to do to "Verify that e.g.
Administrator and SYSTEM have full control over the file"
etc?

The PC in question is in the office where I work, so I'll
have another look at it in the morning, now with the
added benefit of YOUR insight. That alone gives me
another avenue of investigation to wander down, so thanks
again . . . I'll let U know!

Kshaky

-----Original Message-----


Hi

Files in the dllcache folder is never directly used by an application, so that
can not be the issue at hand here.

This can be caused by a permission/rights problem on the file/folder...

The permission/rights on the file/folder can be corrupt, missing or revoked.
Verify that e.g. Administrator and SYSTEM have full control over the
file.

Several other people have had this problem for Win2k SP3 upgrades as well as
WinXP SP1 , on other files, with the same error message. After they fixed the
access rights, the service pack install succeeded:

torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide:

http://www.microsoft.com/technet/scriptcenter

 

[Kshaky]

-----My Second Reply (To Report On 'Progress')-----
Hello,

I'm not sure whether Torgeir will return to see
this 'report' or not, but if anyone else can expand on
his much appreciated suggestions (which unfortunately
haven't led to me being able to resolve my problem),
please read on and feel free to contribute - Providing of
course that my 're-formatting' of the text (to aid 'the
flow'?!!) doesn't turn it in to gobbledegook when it's
posted proper.

I took Torgeir's advice of yesterday (see further below),
and tried the following . . .

I located the "icwconn1.exe FILE" (in C:\Program
Files\Internet Explorer\Connection Wizard)and right-
clicked it. I then went to the security tab where I gave
EVERY User in the list Full Control permissions, I then
clicked 'Apply' etc.

I then went to the "Connection Wizard FOLDER" (C:\Program
Files\Internet Explorer), right-clicked it and gave EVERY
User in the list Full Control permissions there as well.

I then tried running both the Express and Network
versions of the Win2000 SP4.exe file again (in fact I
tried inumerable 'Agains'!), but I still encountered
exactly the same problem as I detailed in my original
posting.

Any 'Takers' . . . !?

Kshaky.

PS: The full 'saga' follows below . . . In case anyone IS
interested . All contributions will be gratefully
accepted and absorbed.

__________________________________________________________

-----My Original Posting-----

Hello,

I have tried over & over again to install Windows Service
Pack 4 for Win2000 on an 'Atlas Flyer' Notebook PC (I've
tried both the Express & Network install versions). I've
never had any problems with installing previous SP's on
this PC, or any other PC come to mention it . . . To date
that is!

The installation starts okay, and then 'goes off' to
check the configuration settings. After a minute or so it
returns with the following Error message . . .

"The file c:winnt\system32\dllcache\icwconn1.exe is open
or in use by another application. Close all other
applications and click Retry."

My limited knowledge and extensive rummaging about leads
me to believe that the Internet Connection Wizard needs
to be closed (?!?), but it's definitely not running. In
fact the Device Manager confirms that no other
applications OR processes (apart from the default System
processes) are running - See next paragraph.

I've tried shutting down EVERY application before running
the setup.exe file, including ZoneAlarm Pro & the AVG
AntiVirus (YES, I know . . . But that's how desperate
I've been in my attempts!). I've even opened up Microsoft
ActiveSync and disabled every connection option, to try
and fool Windows into thinking it wasn't there - In case
it's just Windows . . . being Windows. I've also disabled
the Screensaver and taken the bulb out of the fridge, to
no avail.

If anyone else has encountered this problem and can shed
some light on the situation (and I don't mean the
fridge ), I'd be very grateful for your insight. . . A
solution would be a REAL bonus.

Thank you for reading as far as this, I look forward to
a 'hopeful reply'

Kshaky.
__________________________________________________________

-----Torgeir's Reply To My Original Posting-----

(Ref. Failure of Win2000 SP4 to install and the resulting
Error dialog)

Hi

Files in the dllcache folder is never directly used by an application, so that
can not be the issue at hand here.

This can be caused by a permission/rights problem on the file/folder...

The permission/rights on the file/folder can be corrupt, missing or revoked.
Verify that e.g. Administrator and SYSTEM have full control over the
file.

Several other people have had this problem for Win2k SP3 upgrades as well as
WinXP SP1 , on other files, with the same error message. After they fixed the
access rights, the service pack install succeeded:




-----My First Reply (To The Above Message From Torgeir)--

---

Subject: Re: Torgeir - Win2000 SP4 Won't Install . . .
From: "Kshaky" <[email protected]> Sent: 10/6/2003
4:14:29 PM

Hi Torgeir,

Thanks for your 'Reply posting', and please forgive me on
two counts - 1) This is the first time I've been active
within any Newsgroup, so I hope MY reply ends up where it
should do, and in the right context . . . and, 2) It's
just gone midnight here in UK so I'll have to keep this
particular reply brief, but I will let you know if and
when I achieve success.

What you're saying does seem to make sense (Said 'The
senseless one'! ), could you be kind enough to give me
a pointer towards what I need to do to "Verify that e.g.
Administrator and SYSTEM have full control over the file"
etc?

The PC in question is in the office where I work, so I'll
have another look at it in the morning, now with the
added benefit of YOUR insight. That alone gives me
another avenue of investigation to wander down, so thanks
again . . . I'll let U know!

Kshaky

(And now . . . Back to the top again! >>)

 

[Torgeir Bakken (MVP)]

-----My Second Reply (To Report On 'Progress')-----
Hello,

I'm not sure whether Torgeir will return to see
this 'report' or not, but if anyone else can expand on
his much appreciated suggestions (which unfortunately
haven't led to me being able to resolve my problem),
please read on and feel free to contribute - Providing of
course that my 're-formatting' of the text (to aid 'the
flow'?!!) doesn't turn it in to gobbledegook when it's
posted proper.

I took Torgeir's advice of yesterday (see further below),
and tried the following . . .

I located the "icwconn1.exe FILE" (in C:\Program
Files\Internet Explorer\Connection Wizard)and right-
clicked it. I then went to the security tab where I gave
EVERY User in the list Full Control permissions, I then
clicked 'Apply' etc.

Your original posting mentioned that the troublesome file was
c:\winnt\system32\dllcache\icwconn1.exe, so that is the file you need to locate
and check out (you might need to set Windows Explorer to "Show hidden files and
folders" as well as unselect "Hide protected operating system files" to find
the file).