Win XP - Registry and Network connections

[Guest]

Hi,

I have Windows XP Professional (SP2) installed on my laptop.

Recently I was receiving a lot of blue STOP screens, but these have been
fixed by replacing faulty RAM and removing ZoneAlarm firewall (which somehow
was corrupt).

At the same time when I started receiving the STOP screens, when I'd click
my username on the Welcome screen, an information popup would come up saying
"One of the files containing the system's registry data had to be recovered
by use of a log or alternate copy. The recovery was successful."

This (my main) problem is occuring everytime I start Windows. If I switch
users or log off and click another username, I do not get the same popup. I
suspect this is due to Windows not restarting correctly when the stop screens
would come up. I can not find a resolution to this problem on
support.microsoft.com or through Google.

One other thing I suspect this is to do with is that in the Network
Connections folder, there are no icons. There is the task pane thing on the
left and the toolbars, but that's it. There is an article I found relevant to
this at http://support.microsoft.com/kb/269019/

It mentions modifying the registry, which is my question. If I go ahead and
add the key (if it doesn't exist or has an incorrect value) then what about
when Windows restarts, will it again recover the registry data from a log or
alternate copy, or will it keep the settings stored and not have the problem
again?

Also, in Windows Firewall settings (Advanced tab), it says in the top
section that the network settings have become corrupt, and to fix the
problem, click "Restore Defaults". I did this - twice, and no luck. It still
says they are corrupt and asks me to click restore.

In Internet Explorer options (that is, TOOLS -> INTERNET OPTIONS) on the
Connections tab, it lists my two dial up connections. So they still exist,
but you can't connect from there. There is a shortcut to a connection on my
desktop. If I click it, nothing happens.

While I can format, I would really prefer not to.

I think this ALL comes down to the registry, so I don't know what to do and
what not to do!

Any help would be VERY appreciated!

Thank you,
Matt.

 

[Hans-Georg Michna]

I have Windows XP Professional (SP2) installed on my laptop.

Recently I was receiving a lot of blue STOP screens, but these have been
fixed by replacing faulty RAM and removing ZoneAlarm firewall (which somehow
was corrupt).

At the same time when I started receiving the STOP screens, when I'd click
my username on the Welcome screen, an information popup would come up saying
"One of the files containing the system's registry data had to be recovered
by use of a log or alternate copy. The recovery was successful."

If I go ahead and
add the key (if it doesn't exist or has an incorrect value) then what about
when Windows restarts, will it again recover the registry data from a log or
alternate copy, or will it keep the settings stored and not have the problem
again?

Matt,

depends on which registry hives are affected. Why don't you try
it. The risk doesn't seem to be high.

It seems though that the computer has a more fundamental problem
than just the network settings. You may have to post these
problems to a suitable newsgroup, not to networking.

SP2 problems: http://winhlp.com/WxSP2.htm
Networking problems: http://winhlp.com/wxnet.htm

Hans-Georg

 

[Guest]

Hi,

thanks for your reply.

I realise this probably doesn't belong in networking, but seeing as the
icons are gone I felt it was relevant. Which would be the best newsgroup for
this? I might go through every error I find and build a list and post it
somewhere else.

Thanks for those sites. Quite interesting, but unfortunately, they didn't
provide me with any ideas I haven't really seen.

I think the main problem is the registry not closing correctly at shut down,
hence it needs to recover at each start up. Where the network problems come
from I have no idea.

And by the way, the key I was mentioning in the registry does exist and all
numbers and values match those listed in the KB article.

Thanks again for your reply

Matt.

 

[Hans-Georg Michna]

I realise this probably doesn't belong in networking, but seeing as the
icons are gone I felt it was relevant. Which would be the best newsgroup for
this? I might go through every error I find and build a list and post it
somewhere else.

Matt,

if you can't find a more specific group,
microsoft.public.windowsxp.general is the choice and you can
still add a question for a more suitable newsgroup.

Hans-Georg