win.dat problems

[tshad]

We have certain attachments that get seen on the recipients browser as
Win.Dat? This includes .pdf, .doc and .xls.

We also are seeing in some case the attachments showing inline, sometimes at
the bottom and sometimes only as an Icon on the top of the text page.

The same page can be sent to me and I see the attachments fine.

Why is this?

Thanks,

Tom.

 

[neo [mvp outlook]]

Assuming win.dat actually means winmail.dat, I would say make sure that the
message format is set to plain text or html and consider disabling Microsoft
Word as the e-mail editor.

/neo

 

[tshad]

Assuming win.dat actually means winmail.dat, I would say make sure that
the message format is set to plain text or html and consider disabling
Microsoft Word as the e-mail editor.

I'm a little confused here.

We are using outlook as the email editor, but we are sending other documents
as attachments - Word, PDFs, .xls.

I think it is winmail.dat, now that you mention it.

Most of the people we send it to, seem to have no problem. It's just some
of the people that have the problem.

Tom.

 

[neo [mvp outlook]]

Maybe saying it this way will help.

Only Microsoft Outlook can understand Rich Text Format. Other internet mail
clients like Outlook Express, Netscape, The Bat, Eudora, .etc, don't and
can't unwrap the rich text stream that contains the text formatting and
attachment.