Wierd problem

J

john

I am receiving some e-mails that are just blank in the message body. When I
go to my webmail I can view the message but for some reason the message
content is not downloading to Outlook. This is only for a few message
and I cannot tell if there is a common thing with the e-mails that are not
coming through.

Also when I send a message from my Outlook to my office the message shows
sent but it is not received at the office. I check the webmail for the
office but it is not there. I can forward an e-mail from home and it
arrives at the office but not an original message.

I thought maybe I had placed a filter on my e-mail but I the "filter" said
off.

Any ideas ?
Thanks
 
N

Nikki Peterson

What version of Outlook?
What version of Internet Explorer?
What Operating System?

I ask because there was a problem as described in the article link below:
http://support.microsoft.com/default.aspx?scid=kb;en-us;296802

However, this is a bit old. Maybe with more info we may be able to offer
a better solution.

Nikki


I am receiving some e-mails that are just blank in the message body. When I
go to my webmail I can view the message but for some reason the message
content is not downloading to Outlook. This is only for a few message
and I cannot tell if there is a common thing with the e-mails that are not
coming through.

Also when I send a message from my Outlook to my office the message shows
sent but it is not received at the office. I check the webmail for the
office but it is not there. I can forward an e-mail from home and it
arrives at the office but not an original message.

I thought maybe I had placed a filter on my e-mail but I the "filter" said
off.

Any ideas ?
Thanks
 
N

Nikki Peterson

Actually, here is another one referencing Outlook 2002:
http://support.microsoft.com/default.aspx?scid=kb;en-us;305464

Nikki


I am receiving some e-mails that are just blank in the message body. When I
go to my webmail I can view the message but for some reason the message
content is not downloading to Outlook. This is only for a few message
and I cannot tell if there is a common thing with the e-mails that are not
coming through.

Also when I send a message from my Outlook to my office the message shows
sent but it is not received at the office. I check the webmail for the
office but it is not there. I can forward an e-mail from home and it
arrives at the office but not an original message.

I thought maybe I had placed a filter on my e-mail but I the "filter" said
off.

Any ideas ?
Thanks
 

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