widows live messenger/msn vs windows messenger

G

Guest

everyone is all hype and into MSN/WINDOWS LIVE MESSENGER. Now remember i am a
newbie/novice at this so - i use remote assistant often, which is available
tru windows messenger but not available tru msn/windows live or is it?
anybody out there that can help on this?
 
J

Jonathan Kay [MVP]

Greetings,

Windows Live Messenger supports Remote Assistance, it's in the "Activities" menu. Although
Remote Assistance will only work in Windows Live Messenger if Windows Messenger is also
installed.

What exactly do you need help on?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
 
G

Guest

Thanks Jonathan,

glad to note that Windows Live Messenger supports Remote Assistance - will
go download it asap. in fact after this. Would appreciate if you could advise
if the procedure for remote assistance tru Windows Live Messenger is the same
as tru Windows Messenger and can i run both of these at the same time?

Thabnks for your reply and assist.
James Roa
 
J

Jonathan Kay [MVP]

HI James,

It's exactly the same, except you initiate it from the Activites toolbar icon in Windows Live
Messenger.

And yes, you can run both at the same time, but they'd have to be logged into separate
accounts.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
 
G

Guest

While you are on the subject, Being a MSN Email subscriber, Is one still
required to have MSN Explorer and MSN Messenger? I thought that Windows
Messenger was an auxiliary (whatever I mean by that I don't know!) program
that was not required to run in order to have MSN Mail. My MSN Messenger has
been acting strange (I think because of some Google toolbar download that now
is trying to take over the online log-in process .. yes obviously I am
dial-up.) Which brings me around to another question. Since I am going to
call Verizon and get DSL .. should I just go about downloading and installing
MSN Live Messenger because I will be using that still? Will that upgrade be
required of MSN Messenger I guess is what I am asking. I have already
downloaded it as a separate file.
 
G

Guest

Jonathan,

Thanks a mill, have successfully downloaded and insatlled WINDOWS LIVE
MESSENGER and will try to use the Remote Assistance serice soon, hopefullt i
suc eed. Also now i understand what you mean by sign in on a different
account.
Thanks for helping this newbie/novice and the aptience, keep up the good
works of helping
 
J

Jonathan Kay [MVP]

Greetings,

The different MSN Explorer's have integration with Messenger, and some versions will even
re-download and install Messenger silently if you remove it. However, with all the latest
updates, the integration has been broken somewhat but I'm afraid I don't have access anymore
to see exactly how much you can separate them now.

There shouldn't be any need to upgrade your Messenger client unless you're being prompted to
do so and can't sign in otherwise. However, the latest version does have a number of
benefits, so it's worth at least trying out if you want. You can always downgrade later if
you don't like it. It's up to you.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
 
J

Jonathan Kay [MVP]

Hi Mallane,

Windows Live Messenger -is- MSN Messenger, the marketing department just decided to rename
it. There is a product called Windows Messenger, but you don't appear to be using that, so
don't worry about it.

From what you're describing, you may be seeing a bug in Messenger. To try to correct this,
shut down Messenger entirely by right-clicking on its icon in the notification area (by the
clock) and choosing Exit. Then download and run this .reg file:
http://messenger.jonathankay.com/downloads/remove_wlmpolicies.reg

Then try signing in again. It make take 30-40 seconds after signing in before they appear
online.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
 
G

Guest

Thanks Jonathan,
I followed your instructions and ran the .reg file. When you said that it
might take 30-40 seconds after signing in before they appear I assume you
were talking about the contacts I was having problems with. They are not
on-line at moment but hopefully this will fix problem. Will check when them
come on-line and if any further problems will contact you again. Many thanks
for your help - and also for clarifying the change of name - Marketing
Departments DO love doing that from time to time lol. Thanks again and
hopefully I will not need to contact you again :)))
 

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