why is it taking over 2 minutes for any of my documents to open?

[mammamaia]

are there any techno-wizards in the house?

this tech-know-nuthin' desperately needs help from one...


all was fine till i opened a document emailed from someone whose docs worked
ok before... the latest one i saved to my desktop took forever to open and
close... after that, all my own docs also took minutes to either open or
close, as well...

i've deleted that doc and emptied the trash, emptied my sent email file and
trash stored on the puter, done a norton windoc repair twice and an ad-aware
scan/repair, restarted afterwards, but still have the prob...

my file folders and my final draft program open as quickly as ever, but the
windows docs take 2 minutes or more and it's driving me nuts!...

another weird thing is that the doc page that may have caused this didn't
have a ruler showing and when i checked my own doc pages, the ruler had
disappeared from all of them, too!... the only way i could get it back was to
drag the ruler icon to my toolbar and click on it after opening the rulerless
docs...

any suggestions?

please email me 'at home' to save time...

fyi, i'm at GMT+10, so i may not see your replies till the next day...

love and grateful fingers-crossed hugs, maia
(e-mail address removed)

 

[Frank Saunders MS-MVP IE,OE/WM]

are there any techno-wizards in the house?

this tech-know-nuthin' desperately needs help from one...


all was fine till i opened a document emailed from someone whose docs
worked
ok before... the latest one i saved to my desktop took forever to open and
close... after that, all my own docs also took minutes to either open or
close, as well...

i've deleted that doc and emptied the trash, emptied my sent email file
and
trash stored on the puter, done a norton windoc repair twice and an
ad-aware
scan/repair, restarted afterwards, but still have the prob...

my file folders and my final draft program open as quickly as ever, but
the
windows docs take 2 minutes or more and it's driving me nuts!...

another weird thing is that the doc page that may have caused this didn't
have a ruler showing and when i checked my own doc pages, the ruler had
disappeared from all of them, too!... the only way i could get it back was
to
drag the ruler icon to my toolbar and click on it after opening the
rulerless
docs...

any suggestions?

please email me 'at home' to save time...

fyi, i'm at GMT+10, so i may not see your replies till the next day...

love and grateful fingers-crossed hugs, maia
(e-mail address removed)

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.