Why does name of sender change when mail is moved from Inbox to another folder?

M

MaryL

I use MS Outlook at the office. I am experienced with Eudora but am a new
user of Outlook. I have a POP3 account (connected through Ethernet 2) at
the office.

I do not try to use the Inbox or Send to archive messages. Instead, I have
created several boxes and regularly move mail that I want to keep from the
"In" box to another box. This works fine with Eudora. However, when I do
the same thing at the office with Outlook, the mail easily moves to the
appropriate folder -- but now *everything* in any box I have transferred to
lists *my name* as the sender. In other words, I have lost the name of the
original sender, and Outlook seems to treat this as new mail sent by me
(except that it does show that the mail has already been read).

I regularly use Tools to empty deleted files. I haven't found any way to
compact the folders after deleting performing this function.

In addition to Outlook, my computer also has Norton Anti-Virus (a commercial
version maintained by the university and administered only by them - that
is, definitions are automatically downloaded, usually on a daily basis, but
functions are grayed-out and cannot be used by the individual operator) and
Ad-Aware. In addition, I have a number of applications -- MS Office, Corel
Office, PowerPoint, an address book program, and several others.

What is causing this, and what can I change? As it is, the other boxes
(folders) that I created for organization are now useless to me - now I
can't view the list of messages to quickly access those I wanted to keep for
reference because my name shows up as the "sender" of every message instead
of the actual sender.

Thanks for any help you can give.
 
R

Roady [MVP]

Are you sure you've got the right columns configured in those folders? There
is a difference in From and To columns. Set your Sent Items folder to use
the To column.

You can't (and don't need to) compact if you are using Exchange. If you are
using a pst you can compact by rightclicking the root folder (probably
Outlook Today)-> Properties-> button Advanced...-> button Compact Now...

--
Roady [MVP]
www.sparnaaij.net
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Also Outlook FAQ, How To's, Downloads and more...

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address when mailing)
 
M

MaryL

Either I don't understand or I didn't make my problem clear. I am not
trying to "send" messages. These are messages that I received from others,
and I am simply moving them from the In box to one of my other folders (such
as Research or Personal). As soon as I move them, the name of the original
sender changes to my name -- just as if I *were* sending or forwarding (but
they continue to show as being read and show up in the correct folder). I
do this same thing in other email packages such as Eudora (using
"transfer"), and I would think that I should be able to do this in Outlook.
Is there really some configuration I should do? I am a brand-new user of
Outlook, and this isn't at all clear to me.

Thanks,
MaryL


Roady said:
Are you sure you've got the right columns configured in those folders? There
is a difference in From and To columns. Set your Sent Items folder to use
the To column.

You can't (and don't need to) compact if you are using Exchange. If you are
using a pst you can compact by rightclicking the root folder (probably
Outlook Today)-> Properties-> button Advanced...-> button Compact Now...

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 
R

Roady [MVP]

You see this name in the message list, right? When you open the message all
looks like normal, right?

If both are "Yes" then your columns are set wrong but just the other way
around wrong I said before (misunderstood your question on that part). Go to
that folder so you can change the "To" column into a "From" column by View->
Current View-> Customize Current View-> button Fields

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----
MaryL said:
Either I don't understand or I didn't make my problem clear. I am not
trying to "send" messages. These are messages that I received from others,
and I am simply moving them from the In box to one of my other folders (such
as Research or Personal). As soon as I move them, the name of the original
sender changes to my name -- just as if I *were* sending or forwarding (but
they continue to show as being read and show up in the correct folder). I
do this same thing in other email packages such as Eudora (using
"transfer"), and I would think that I should be able to do this in Outlook.
Is there really some configuration I should do? I am a brand-new user of
Outlook, and this isn't at all clear to me.

Thanks,
MaryL


message news:%[email protected]...
Are you sure you've got the right columns configured in those folders? There
is a difference in From and To columns. Set your Sent Items folder to use
the To column.

You can't (and don't need to) compact if you are using Exchange. If you are
using a pst you can compact by rightclicking the root folder (probably
Outlook Today)-> Properties-> button Advanced...-> button Compact Now...

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
I
 
M

MaryL

Ah, that did it. Thanks very much!

MaryL


Roady said:
You see this name in the message list, right? When you open the message all
looks like normal, right?

If both are "Yes" then your columns are set wrong but just the other way
around wrong I said before (misunderstood your question on that part). Go to
that folder so you can change the "To" column into a "From" column by View->
Current View-> Customize Current View-> button Fields

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 
R

Roady [MVP]

You're welcome! :)

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 

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