why does my MS Word print ugly yellow labels, not black?

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Guest

Here's the situation. I have Word set to print black. The letters are set
to black, in the labels section, it is all set to black. Yet, when I print,
and ugly yellow/red label gets printed. The only way to stop that, is to
change the printer to b&w only. Printing as a regular document, it prints
black. When I try to print the label (on an envelope) it comes out a
different color. How can I stop this?
 
I suspect that your printer defaults to using a composite black for labels
and you are low on one color of ink in your color cartridge.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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the color cartridge was just changed, and I can't find a way to change that
setting of the printer.
 
You might try setting the printer for "black and white" or "monochrome"
printing through the printer Properties. Most color printers will have such
a setting.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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all may benefit.
 
This is a dumb question but... You did take off whatever tape or the like
the ink cartridge manufacturer puts on the ink heads, didn't you?
 
Yes. Everything else prints the way that it is supposed to. We have
multiple b&w, and color documents that we print.

JoAnn Paules said:
This is a dumb question but... You did take off whatever tape or the like
the ink cartridge manufacturer puts on the ink heads, didn't you?

--

JoAnn Paules
MVP Microsoft [Publisher]



Iceraven78 said:
the color cartridge was just changed, and I can't find a way to change
that
setting of the printer.
Click to expand...
Click to expand...
 
We never had to do this before. We have multiple kinds of documents to
print, some color and some black and white. This is a very inconvinient way
to print documents. Especially since we have not run into this problem in
the months since we got this printer.
 
All I can suggest is that you find out what has changed (besides this
behavior). Updates to Office or Windows? A different printer driver? Other
software you have installed? A virus?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
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