Why does it take so long to open a mail?

G

Guest

Each time I click on a mail, whether it has been opened before or not, it
takes between 9-11 seconds to open. I am using Panda Platinum antivirus suite
- when I disable all the functions it improves the opening speed by about 2-3
seconds but this still isn't quick enough for me. Any suggestions would be
gratefully received
 
R

Roady [MVP]

Version of Outlook?
Type of account?
How many more add-ins do you have installed that require loading?
 
G

Guest

HI Roady

Version -Outlook 2003
Account type - POP/SMTP
Being a bit of an amateur don't know what you mean by 'add-ins that require
loading'
This problem started occurring about 6-7 weeks ago - before that I didn't
have the problem and I can't think of anything I've installed since then to
cause the problem.

Thanks

Roady said:
Version of Outlook?
Type of account?
How many more add-ins do you have installed that require loading?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

johnjo47 said:
Each time I click on a mail, whether it has been opened before or not, it
takes between 9-11 seconds to open. I am using Panda Platinum antivirus
suite
- when I disable all the functions it improves the opening speed by about
2-3
seconds but this still isn't quick enough for me. Any suggestions would be
gratefully received
 
R

Roady [MVP]

Are you running Internet Explorer 7?
How many websites do you have configured in the Restricted Sites Zone?
Control Panel-> Internet Options-> tab Security-> select Restricted Sites->
Sites

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

johnjo47 said:
HI Roady

Version -Outlook 2003
Account type - POP/SMTP
Being a bit of an amateur don't know what you mean by 'add-ins that
require
loading'
This problem started occurring about 6-7 weeks ago - before that I didn't
have the problem and I can't think of anything I've installed since then
to
cause the problem.

Thanks

Roady said:
Version of Outlook?
Type of account?
How many more add-ins do you have installed that require loading?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

johnjo47 said:
Each time I click on a mail, whether it has been opened before or not,
it
takes between 9-11 seconds to open. I am using Panda Platinum antivirus
suite
- when I disable all the functions it improves the opening speed by
about
2-3
seconds but this still isn't quick enough for me. Any suggestions would
be
gratefully received
 

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