Why do custom autotext messages disappear upon closure of program

[Guest]

I recently purchased a new computer and am trying to set up auto text
messages. Each time I close the program (Outlook or Word) the new auto text
message disappears. This did not happen on my previous computer but I can't
seem to find a setting that is causing the entries to not be saved.

 

[garfield-n-odie]

Is Adobe Acrobat 7.0 installed on the computer? If so, the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot template
(which is where autotext is stored). Create/change the autotext
again, and click "Shift+File | Save All" to force Word to save
the normal.dot template. Alternatively, you can prevent the
Adobe add-in from loading by editing the Windows registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin"
and changing the "LoadBehavior" subkey value from 3 to 0, but
you'll lose the PDF toolbar if you do this.

 

[Graham Mayor]

Do you have the full version of Acrobat 7? If so see the last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm . If not, what
other add-ins do you have
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

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Graham Mayor - Word MVP

My web site www.gmayor.com

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