Why are toolbar positions not sticking?

[Beemer]

My Outlook 2003 is giving me problems. In an earlier post I mentioned that
I now cannot permanently remove the formatting toolbar in the mail send
window even although I am not using HTML and switch off the toolbar in the
menu or by right click. Someone said just drag this toolbar to a new line
which I can do but on reopening Outlook the formatting toolbar has again
covered up other icons I need to have visible.

I am the XP administrator so how can I fix this annoying problem.

Beemer

 

[Francine Otterson]

Try the following - close Outlook and search and rename the outcmd.dat file
to outcmd.old. Now restart Outlook and a new outcmd.dat will be created.
This will remove any customization but I doubt this is an issue since you
want to remove it any. Once this is done then go back in and try to remove
the toolbar.

Francine Otterson
President, San Diego Outlook User Group
MVP - Microsoft Outlook

 

[Brian Tillman]

My Outlook 2003 is giving me problems. In an earlier post I
mentioned that I now cannot permanently remove the formatting toolbar
in the mail send window even although I am not using HTML and switch
off the toolbar in the menu or by right click. Someone said just
drag this toolbar to a new line which I can do but on reopening
Outlook the formatting toolbar has again covered up other icons I
need to have visible.

Do you have any third-party apps that also add a toolbar to Outlook?

 

[Beemer]

|
| > My Outlook 2003 is giving me problems. In an earlier post I
| > mentioned that I now cannot permanently remove the formatting toolbar
| > in the mail send window even although I am not using HTML and switch
| > off the toolbar in the menu or by right click. Someone said just
| > drag this toolbar to a new line which I can do but on reopening
| > Outlook the formatting toolbar has again covered up other icons I
| > need to have visible.
|
| Do you have any third-party apps that also add a toolbar to Outlook?
| --
| Brian Tillman

Brian,

No not any additional toolbars just an added Acrobat icon. However I have
just noticed that there is an Outlook option "display toolbars on two
lines". When I select this it does not stick as opening a new mail send the
toolbars have reverted to "one line"

Beemer

 

[Brian Tillman]

No not any additional toolbars just an added Acrobat icon.

Acrobat will cause the problem you're seeing.