Why are attachments coming through as .dat?


T

TxWebdesigner

My client sends me Word documents but they have been coming through lately
with a .dat extension that doesn't seem to allow me to open them. It's
encoded or something and looks like a bunch of symbols instead of text.

Can someone tell me how to fix this?

Thank you!
 
Ad

Advertisements

J

John

Is it winmail.dat by any chance?
Is one of the mail servers Exchange server and the other isn't?
 
T

TxWebdesigner

No, it's not winmail.dat. It keeps the first part of the filename correct -
just changes from .doc to .dat

Is there something I can do on my end to fix the document so that I can read
it?

Thank you!
 
D

Diane Poremsky

ask the sender to use plain text format to eliminate RTF as the cause.
 
Ad

Advertisements

J

John

TxWebdesigner said:
No, it's not winmail.dat. It keeps the first part of the filename
correct - just changes from .doc to .dat

Is there something I can do on my end to fix the document so that I can
read it?
Not that I know of.
Follow the suggestion offered by Diane and resend the message. That might
solve conversion problem.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top